Customer Service Advisor

3 weeks ago


BurtonOnTrent, United Kingdom Kirkland Associates Ltd Full time

Kirkland Associates have a great opportunity for a Customer Service professional to join our Burton based client on a full time, permanent basis. This is a hybrid role with 2 days in the office and 3 days at home.

**Salary**: £21,500

**Customer Service Advisor - The Role**:
You will be responsible for assisting the sales team with following up client orders. You will answer all incoming office calls and have proven experience liaising with customers on the phone.
- First point of contact for all customers
- Answer all incoming calls
- Support the sales team by calling existing customers
- Process order admin
- Handle customer complaints and answer queries
- Data input
- Liaise with other departments across the business.
- Customer service experience
- Excellent communication skills
- Experience in a phone based environment
- Good telephone manner
- Strong IT skills



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