Customer Service Advisor

2 months ago


BurtonOnTrent, United Kingdom Sciensus Full time

**Do you have a passion for delivering a high-quality customer focus service and would be able to start on the 9th December?**

We are always on the look out for passionate **Customer Services Advisor's **to work within our call centre at our** Head Office** in** Burton upon Trent.**

Essentially, we are looking for individuals to come and join us who can deliver a high quality, customer focused service regarding the delivery of our patients’ medications and associated supplies & services.

**Part time hours Mon - Fri - 8-12pm OR 2:30-6:30pm**

**You must be able to attend a full time 2 week induction**

Within our business we call our customer service advisors** Customer Patient Services Therapy Coordinator. **This role will work within agreed regulations, protocols and targets, always ensuring the patient comes first.

This role will give you the opportunity to make a real impact on our patients journey by being a main point of contact being able to deliver a high standard of customer service to not only our patients but our partners as well. At the core of our values is our commitment to deliver exceptional patient experience and outcomes and this role is no different.

**Who are Sciensus and what do they do?**

At Sciensus, we’re proud to be a leading provider of out-of-hospital clinical homecare. For 30 years, we’ve worked in partnership with the NHS, private medical providers and pharmaceutical companies to bring patients the life-changing treatment they need, in the comfort and convenience of their own homes.

Today we’re a 1,700-strong team, delivering specialist care and medication to over 200,000 diverse patients across the UK and Europe. Together, we’re dedicated to helping each and every patient make the most of their medicine, wherever they are.

So, using unparalleled insights, cutting-edge research and intuitive technology, we connect with people powerfully and personally, focusing on their unique needs, empowering them to achieve their goals, and supporting them every step of the way.

**Why would I work at Sciensusthe benefits?**

We offer a fully comprehensive compensation package.

We have three values that underpin all our actions, these are not just statements these make our culture.

Equality, diversity and inclusion is embedded within our Values, processes and behaviours therefore fair treatment and inclusion is at the heart of the service we deliver to meet the needs of our diverse patients.

**This all sounds great - What key skills do I need to apply**:

- Experience of handling and resolving customer issues, with a first-time right attitude
- Strong communication skills both written and verbal
- Experience of working in a fast-paced environment with the ability to navigate through change

HCOTH21



  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    We are seeking full time customer service advisors for our client in Tutbury. You will join a team of friendly and welcoming customer advices for a company that manufacturer and distribute disability aids. Within this role, you will be required to support customers from start to finish with their orders. **You will**: - Book Appointments - Answer the...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    **IMMEDIATE START AVAILABLE** We are seeking experienced & committed customer service representatives to work for our well established company in Tutbury, Burton On Trent. You will join a team of friendly and welcoming customer service advisors for a company that manufacturer and distribute disability aids. Within this role, you will be required to...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    Office admin/Customer service advisors are required immediately in Tutbury. You will join a team of friendly and welcoming customer service advisors for a company that manufactures and distribute disability aids. Within this role, you will be required to support customers from the start of their orders to completion and aftercare. **Your daily activities...


  • Burton-On-Trent, United Kingdom The Recruitment Group Full time

    Customer & Sales Advisor Salary - up to £22k Quarterly Performance Bonus Burton on Trent Customer service/ Order processor / In Bound Calls / Enquiries / DE13 The recruitment group is working with the UK’S largest steel Lintel manufacturer & Europe’s fasting growing roof window Manufacture. Purpose of the Customer & Sales Advisor role: We are...


  • Burton-On-Trent, United Kingdom TC Harrison Ford Full time

    **Service Advisor: Burton** We have a vacancy for a Full Time Service Advisor at our Burton Dealership. An enthusiastic, self-motivated person is required to join the Service Reception Team in Burton. They must also achieve high levels of customer satisfaction and be well organised to deal with the day-to-day running of the service...


  • Burton-on-Trent, United Kingdom BRELLIS RECRUITMENT LIMITED Full time

    **Telemarketing / Internal Sales Representative-25k Basic+ £300 a month OTE** **My client**: Our client is a fantastic company that supplies products to multiple industries/sectors, providing a bespoke service to their clients from across the UK and Ireland, with a strong focus on delivering the best service possible to generate repeat and new...


  • Burton-on-Trent, United Kingdom Pertemps Burton Commercial Full time

    **HOT NEW ROLE** **CUSTOMER SERVICE ADVISOR** **BURTON UPON TRENT**This is near the Town Centre so easy to commute to.** **Working hours: Monday - Thursday 08:00 - 17:00 & Friday 08:00 - 16:00** **In return salary of between £24,000 - £26,000 per annum dependant of skills and experience.** Pertemps are looking for a Customer Service advisor who is...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    We are seeking experienced & committed customer service representatives for a well established company in Tutbury, Burton On Trent. You will join a team of friendly and welcoming customer advisors for a company that manufacturer and distribute disability aids. Within this role, you will be required to support customers from start to finish with their...


  • Burton-On-Trent, United Kingdom Blue Arrow Full time

    Blue Arrow are proud to be working with a leading provider of out-of-hospital clinical homecare, who work in close partnership with the NHS to bring patients life-changing treament in their own homes. My client are looking to recruit **10x Customer Service Advisors** to their team, to assist them in providing an excellent experience to their diverse range...


  • Burton-On-Trent, United Kingdom Everyone Active Full time

    RECRUITMENT OPPORTUNITY **CUSTOMER SERVICE ADVISOR at Meadowside Leisure Centre** **Casual position - Excellent salary plus benefits** **Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week** **We need a Customer Service...


  • Burton-On-Trent, United Kingdom Diamond Bus Company Full time

    Reporting to the Operations Manager, the role of Customer Service Advisor will be to demonstrate excellent customer service to customer queries through a range of communication tools. You will lead and manage the customer complaints process, lead on communications designed to inform customers and provide a consistent quality of service to our customers. The...


  • Burton-On-Trent, United Kingdom Central Staffing Solutions Limited Full time

    **Customer Service Advisor** Due to expansion, I am working in partnership with a prestigious client who are looking to recruit for an experienced **Customer Service Advisor** to join their team on a full time, permanent basis. This is a unique opportunity to join a company who values its employees and offers excellent progression opportunities alongside...


  • Burton-On-Trent, United Kingdom Trent & Dove Housing Full time

    Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team. The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact....


  • Burton-On-Trent, United Kingdom Etex Group Full time

    At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry. At Etex, we seek...


  • Burton-On-Trent, United Kingdom Etex Group Full time

    At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry. At Etex, we seek...


  • Burton-On-Trent, United Kingdom Sciensus Full time

    **Do you have a passion for delivering a high-quality customer focus service??** We are always on the look out for passionate **Customer Services Advisor's **to work within our call centre at our** Head Office** in** Burton upon Trent.** Essentially, we are looking for individuals to come and join us who can deliver a high quality, customer focused service...


  • Burton-On-Trent, United Kingdom Sciensus Full time

    **Do you have a passion for delivering a high-quality customer focus service??** We are always on the look out for passionate **Customer Services Advisor's **to work within our call centre at our** Head Office** in** Burton upon Trent.** Essentially, we are looking for individuals to come and join us who can deliver a high quality, customer focused service...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    You will join a team of friendly and welcoming customer advices for a company that manufacturer and distribute disability aids. Within this role, you will be required to support customers from start to finish with their orders. **You will**: - Book Appointments - Answer the phone - Liase with the warehouse - Complete other general admin...


  • Burton-On-Trent, United Kingdom Quality Service Recruitment Full time

    You will join a team of friendly and welcoming customer advices for a company that manufacturer and distribute disability aids. Within this role, you will be required to support customers from start to finish with their orders. **You will**: - Book Appointments - Answer the phone - Liase with the warehouse - Complete other general admin...


  • Burton-On-Trent, United Kingdom TRENT & DOVE HOUSING Full time

    Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team. The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact....