Customer Service Coordinator

6 months ago


Dartford, United Kingdom Hunter Dunning Full time

Location South East England
- Type Permanent
- Salary Salary up to £32,000 + Car Allowance
- Ref 14549

**Customer Services Coordinator Job in Dartford, Kent**:
**Customer Services Coordinator job**, with a top 10 housebuilder in Dartford, Kent. Our client is looking for two coordinators with customer service experience, preferably with a housebuilder. They are offering a salary of up to £32,000 + £395 a month Car Allowance.**

This housebuilder has managed to solidify themselves as one of the biggest housebuilders in the UK due to spanning across 15 regional offices and employing over 2000 people. They are now looking for two coordinators to join their busy team in Kent.

**Role & Responsibilities**:

- Prioritise the customer and be the first point of contact for the customer after completion
- Assist the Head of Customer Service and Customer Service Manager with day-to-day requirements
- Manage customer expectations by clearly explaining the next steps and potential outcomes
- Take ownership and resolve non-complex issues
- Raise more escalating issues with Customer Service Manager
- Be flexible by covering for Customer Service Manager where required at Customer welcome meetings
- Abide by company policies and the guidelines of the NHBC
- Coincide with the Maintenance Technicians, Sub-Contractors by monitoring the work progression
- Organizing the annual PAT testing of technician’s electrical equipment.

**Required Skills & Experience**:

- Experience in property customer services, ideally with a new-build developer
- Ability to work under pressure and against deadlines
- Extremely organised
- Ability to produce reporting information
- Literate in the use of IT.

**What you get back**:

- Salary up to £32,000
- £395 a month car allowance.

**Apply**:



  • Dartford, Kent, United Kingdom Howells Solutions Limited Full time

    Repair and Maintenance Planning SpecialistWe are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing.Key Responsibilities:Planning and scheduling of repairs and maintenance workCoordinating with contractors and stakeholders to ensure...


  • Dartford, Kent, United Kingdom Stannah Full time

    Are you an administrator looking to advance your career and join a dynamic team that values customer service and teamwork? We have a fantastic opportunity for a Branch Administrator to join our Stannah team in Dartford. In this role, you will be responsible for communicating with customers, field engineers, and internal departments via phone and email,...


  • Dartford, Kent, United Kingdom Morgan Sindall Property Services Full time

    About the RoleWe are seeking a Customer Service Coordinator to join our Moat Homes team based in Dartford. As a key member of our team, you will be responsible for scheduling appointments and ensuring our Service Level Agreements are met.Key ResponsibilitiesLiaise with clients, sub-contractors, suppliers, and supervisors to schedule appointments.Use our MSi...


  • Dartford, Kent, United Kingdom Morgan Sindall Property Services Full time

    About the RoleWe are seeking a skilled Customer Service Operations Coordinator to join our Moat Homes team based in Dartford. As a key member of our team, you will be responsible for coordinating high volumes of calls with clients, sub-contractors, suppliers, and supervisors to schedule appointments.Your role will involve ensuring that future jobs are...


  • Dartford, Kent, United Kingdom aira Full time

    We're champions of next-generation energy and passionate about creating a positive impact in the world.As a customer-focused call centre representative, you'll play a pivotal role in shaping our customers' experiences and contributing to our company's success.About the RoleThis is an excellent opportunity for someone who thrives in a fast-paced environment,...


  • Dartford, United Kingdom Hunter Dunning Full time

    Customer Care Coordinator Job in Dartford, KentCustomer Care Coordinator job, with a top 10 housebuilder in Dartford, Kent. Our client is looking for a Customer Care Coordinator with customer service experience from a housebuilder background. They are offering a salary of up to £34,000 + Car Allowance.This housebuilder has managed to solidify themselves as...


  • Dartford, United Kingdom Davies Turner Full time

    This interesting role provides an excellent opportunity for an individual who is confident at building and maintaining relationships with customers in order to generate and increase the business. The position offers the individual the opportunity to work in one of the fastest growing departments within the Group and possible future career advances due to...


  • Dartford, Kent, United Kingdom Stannah Full time

    Branch Administrator Job Description    We are seeking a skilled Customer Service Administrator to join our team at the Dartford Service Branch. This is a fantastic opportunity for an experienced Administrator to advance their career with Stannah.    As a Customer Service Administrator, you will be responsible for communicating with customers and...


  • Dartford, United Kingdom Survitec Group Limited Full time

    **Vacancy Title: Customer Service Representative** **Vacancy Location: Dartford, Kent** **Engagement Type: Permanent, Full Time** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival...


  • Dartford, Kent, United Kingdom aira Full time

    Transforming the Future of EnergyAira is a pioneering force in clean-energy solutions, and we're seeking a dedicated Customer Service Representative to join our team. As a key player in our Call Centre operations, you'll be responsible for handling customer inquiries, assisting with booking surveys and services, and providing exceptional customer...


  • Dartford, Kent, United Kingdom aira Full time

    Creating a Sustainable Future for Our CustomersAira is a champion of next-generation home energy solutions, and we're seeking a dedicated and customer-focused call centre representative to join our team. You will be responsible for handling customer inquiries, assisting customers with booking surveys, services, and providing excellent customer service.Key...


  • Dartford, United Kingdom Survitec Group Limited Full time

    **Vacancy Title: Marine Technical Services Coordinator** **Vacancy Location: Dartford, Kent** **Engagement Type: Permanent, Full Time** **Your Company** Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of...


  • Dartford, United Kingdom Howells Solutions Limited Full time

    About the Role: We are seeking a skilled Customer Service Planner - Scheduler to join our team at Howells Solutions Limited. As a key member of our operational team, you will be responsible for developing and implementing schedules for repairs and maintenance. Main Responsibilities:Develop and implement schedules for repairs and maintenance.Coordinate with...


  • Dartford, Kent, United Kingdom Albion Fine Foods Full time

    We are looking for a proactive and customer-focused Sales Team Administrator to join our team at our site in Crossways, Dartford, UK.About the Role:This hybrid position offers the flexibility of both in-office and remote work, providing the perfect balance for a fulfilling career. As an integral member of our Sales Team, you'll play a crucial role in...

  • Customer Service

    4 weeks ago


    Dartford, United Kingdom CV-Library Full time

    Position: Customer Service Administrator Location: Dartford Type: Permanent Days: 5 days a week in the office (split across 2 sites in Dartford) Hours: 8am-5pm (1 hour lunch) ***Benefits: Free lunch every day, gross profit bonus scheme, increasing annual leave up to 24 days*** My client is looking for a driven Customer Service Administrator to join a...

  • Customer Service

    5 days ago


    Dartford, United Kingdom Office Angels Full time

    Position: Customer Service AdministratorLocation: DartfordType: PermanentDays: 5 days a week in the office (split across 2 sites in Dartford)Hours: 8am-5pm (1 hour lunch)***Benefits: Free lunch every day, gross profit bonus scheme, increasing annual leave up to 24 days*** My client is looking for a driven Customer Service Administrator to join a busy team in...


  • Dartford, United Kingdom Morgan Sindall Full time

    About the RoleWe are seeking a skilled Customer Service Planner to join our team in Dartford, working from our office at Moat DA2 6QE. The successful candidate will be responsible for liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments.Our ideal candidate will have excellent communication skills and the ability to work...


  • Dartford, United Kingdom Bridge Recruitment UK Limited Full time

    **Role: Customer Service Executive** **Location: South Darenth** **Contract type: 12 Months (Maternity Cover)** **Hours: Monday - Friday - 8:30-5 or 9-5:30** Bridge Recruitment is currently looking for a Customer Service Executive for a 12-month contract with the potential for the role to turn permeant. **Duties will include but are not limited to**: -...


  • Dartford, Kent, United Kingdom St Leger Homes Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Access Officer. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our customers.Key Responsibilities:Provide excellent customer service to internal and external...


  • Dartford, Kent, United Kingdom St Leger Homes Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Access Officer.The successful candidate will be responsible for providing exceptional customer service and supporting the wider team in delivering services to our customers.Main Responsibilities:Providing customer service and support via various...