Head of Administration

**Head of Administration, Swaffham,** **£11.50 per hour**

35 hours per week - 9.30am-5pm

This is an exciting opportunity to join our 100 bed care home in Swaffham. No two days are the same and the role is both varied and fast paced. This is a key role within the home as the Head of Admin will be liaising with residents, their families, employees at the home and external suppliers. To be an effective Head of Admin, we are looking for someone who has first class communication skills - written and verbal, is organised, has attention to detail and can remain calm under pressure.

**Main** **Purpose of the role**:
The Head of Administration will provide an efficient and high-quality administrative service to the Home and management, ensuring both the Company and residents needs are always met.

**Key responsibilities of a Head of Administration**:

- Ensure smooth and efficient running of the administration department.
- Manage the administration team rota, annual leave and sick leave.
- The Head of Admin will be responsible for the collation of data to enable invoicing to be carried out in conjunction with the Finance Department.
- Maintain the Purchase Ledger and assisting in the running of the Purchase Order System.
- Maintain accurate and up to date records of all orders and invoices submitted for reconciliation to finance to allow prompt and accurate responses to enquiries.
- Collect, record, and follow up on non-payment of fee income from local authorities and private fee payers.
- As Head of Admin, you will maintain the Home’s petty cash, to include the recording of all disbursements and action reclaims to maintain the float.
- Prepare and submit the daily/weekly/monthly payroll returns accurately, to include hours worked, sickness, holidays, starters and leavers for submission to Head Office in a timely and accurate manner to meet the payroll deadline.
- Maintain employee personnel records.

**General Administrative Tasks**
- The Head of Admin will provide clerical support to the General Manager and, when appropriate other staff to include diary management, word processing, photocopying, filing etc.
- Carry out reception duties providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach throughout.
- The Head of Admin should be fully conversant with Excel and Word and full training will be given on our bespoke computer systems.

**Benefits and Culture**:

- Stability
- A Rewarding role
- Variety - no two days are the same
- Ongoing training and development
- Permanent contracts available
- Annual Leave 28 days
- Blue Light discount card
- No DBS fees
- Refer a friend scheme

Founded in 1999, Castlemeadow Care has been delivering excellence in the delivery of care and support. We wouldn’t be able to do this without our compassionate, dedicated and talented teams throughout our homes. We are a passionate company and strive to constantly improve standards across all areas. As a rapidly growing business we’re always looking for passionate and committed individuals who take pride in making a difference in people’s lives.

**Job Types**: Full-time, Permanent

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Swaffham: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CMTPHOA01