Customer Support Coordinator

7 months ago


Altrincham, United Kingdom Page Personnel Full time

Great business that can offer great career prospects
- Great working patterns and work culture

**About Our Client**:
Our client is a leading facility management business and they are looking for a Customer Support Coordinator to join their Altrincham team.

As a Customer Support Coordinator you will:

- Supporting the wider help-desk team in responding to all general customer sales and service enquiries.
- Ensuring the highest standard of customer service is maintained
- Providing support to the project team field-based operatives, taking ownership of requests
- Providing general assistance to the project management team, operations managers and directors
- Ensuring cover of phones busy periods
- Responsible for the preparation and distribution of invoices using the Job Management platform

**The Successful Applicant**:
To be successful in this role:

- Experience within Customer Service Administration
- A proven track record working in a similar role, ideally within the construction and/or building industry
- Strong PC skills and ability to pick up new systems
- Excellent attention to detail
- Excellent communication and interpersonal skills
- The ability to prioritise tasks and workload

***

**What's on Offer**:
In return, our client can offer:

- Great career prospects
- Great working patterns
- Pension scheme
- Free on-site-parking
- A friendly, sociable office environment
- Discounts



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