
Customer Support Coordinator
7 months ago
Great business that can offer great career prospects
- Great working patterns and work culture
**About Our Client**:
Our client is a leading facility management business and they are looking for a Customer Support Coordinator to join their Altrincham team.
As a Customer Support Coordinator you will:
- Supporting the wider help-desk team in responding to all general customer sales and service enquiries.
- Ensuring the highest standard of customer service is maintained
- Providing support to the project team field-based operatives, taking ownership of requests
- Providing general assistance to the project management team, operations managers and directors
- Ensuring cover of phones busy periods
- Responsible for the preparation and distribution of invoices using the Job Management platform
**The Successful Applicant**:
To be successful in this role:
- Experience within Customer Service Administration
- A proven track record working in a similar role, ideally within the construction and/or building industry
- Strong PC skills and ability to pick up new systems
- Excellent attention to detail
- Excellent communication and interpersonal skills
- The ability to prioritise tasks and workload
***
**What's on Offer**:
In return, our client can offer:
- Great career prospects
- Great working patterns
- Pension scheme
- Free on-site-parking
- A friendly, sociable office environment
- Discounts
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