Research Support Administrator

6 months ago

Glasgow, United Kingdom University of Glasgow Full time

**Job Purpose**
To provide comprehensive research management support, administration and process advice and guidance to Project Coordinators and Principal Investigators across the college, fostering a strong customer service culture.
To be a point of contact between College staff and University Services Research Support Office staff to clarify, and implement administrative requirements and resolve issues in order to provide effective research management support to Principal Investigators.
To provide administration support to the College Research Office.

**Main Duties and Responsibilities**
1. Provide an effective and efficient research management support administrative service, exercising initiative and judgement to prioritise, plan, and monitor administration activity and to ensure a proactive response to fluctuations in service demands.
2. Support Project Coordinators and Principal Investigators in pre and post award activities. This is likely to include, but not limited to:

- Monitoring post award expenditure against budget and providing advice on the resolutions of project and financial queries, highlighting potential issues to the Principal Investigators and Project Coordinators, and liaising with the University Services Research Support Office to ensure maximum funds are claimed from funders;
- Implementing project changes e.g. requesting staff changes, requesting / processing budget virements, preparing timesheets etc., ensuring that changes are within budget and allowable by funders, and updating University systems, as required;
- Running exception reports from the research system to identify and resolve issues, escalating more complex problems to the Project Coordinator for review;
- Supporting Project Coordinators and Principal Investigators, as necessary, with recruitment activity in line with college/school/research institute procedures and project change processes and control;
3. Assist with the provision and analysis of data for the College Research Support Office and for input to future submissions to the Research Excellence Framework (REF).
4. Assist with the development, testing and implementation of systems and procedures to ensure continuous improvement in the performance of the College Research Support Office service.
5. Monitor and maintain up to date information on the College research web pages.
6. Coordinate and publicise research events (for example seminars, training, meetings including room bookings, invitations, catering and handouts), as required.
7. Maintain and ensure integrity of relevant project data on University systems.
8. Assist with ad hoc projects and other relevant duties as required within the College Research Management team
9. Undertake and participate in continued professional development activities

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**:
A1 HNC, SVQ3, higher grades or equivalent (SCQF level 7) and experience of personal development in a similar role
A2 Detailed knowledge and understanding of maintaining databases.
A3 Knowledge of financial processes and systems.
-

**Desirable**:
B1 Knowledge of Higher Education research administration.

**Skills**

**Essential**:
C1 Proven interpersonal and communication skills, both written and verbal.
C2 Effective planning, organising and prioritising skills with ability to adapt effectively to changing priorities or requirements.
C3 Good analytical and problem solving skills.
C4 Excellent attention to detail and ability to work with high degree of numerical and data accuracy.
C5 Strong IT skills, including Excel, Word and networked systems.
C6 Strong customer service skills.
C7 Proven ability to work independently and as part of a team.
C8 Initiative and judgement to resolve problems independently.

**Experience**

**Essential**:

E1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.
E2 Experience of processing, manipulating and analysing data.
E3 Experience of using financial and/or costing systems.

**Desirable**:
F1 Experience of Higher Education environment.
F2 Experience of research administration processes and funders.
F3 Understanding of Full Economic costing.

**Terms and Conditions**
Salary will be Grade 5, £24,715 - £28,929 per annum.
This post is full time (35 hours per week) and open ended.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
3 A flexible approach to working.

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