Night Guest Service Assistant

7 months ago

Hook, United Kingdom The Elvetham Full time

**Night Guest Service Assistant**:
**The Elvetham**:
**Salary**:£11:00**

**Job Type**:Permanent**
**Hours**:Full-time**
**Town**:Hook***:
The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens. The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family. The site can be traced back to as early as the 800's AD. Today the Estate consists of 91 bedrooms shared between the Main House and The Stables, as well as four unique and flexible function rooms.

We are currently looking for an **Night F&B Guest Service Assistant** to join our Truly Talented team.

If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you

**What we offer**

£11.00 per hour plus service charge (amount is variable)
Full-time contract (40hrs per week)
Staff uniform provided
Meals on duty provided
Free car parking

**Benefits**
- Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F&B;
- 28 days holiday, including bank holidays, increasing yearly to 33 days;
- Discounts across retail, restaurants, events and more through our benefits & rewards portal;
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
- Yearly complimentary Axiom Xcape stayover after one year of service;
- A growing team with great training, progression, and promotion opportunities;
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
- Free meals while on shift;
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more

**Your role**

We are looking for a night owl who enjoys working in a food and beverage environment, the role is interesting and varied and carries a high level of autonomy as you are one of two staff members on duty throughout the night at the hotel.

**Responsibilities of Night F&B Guest Service Assistant will include but are not limited to**:

- Preparing and serving beverages requested by guests
- Ensuring that cleanliness is kept at the highest standards at all times in the Food & Beverage Outlets
- Covering reception duties
- Collecting trays from guests rooms
- Ensuring breakfast requests are placed with the kitchen
- Setting up the tables ready for breakfast
- Setting up conference rooms ready for the next day
- Working in the bar
- Kitchen duties as and when required
- The ideal person for this role will be enthusiastic and flexible.

**The core skills and experience required to succeed**

Truly passionate about the Hospitality Industry;
Previous restaurant or bar experience in a busy environment is essential
Excellent personal presentation
Good understanding of food hygiene and health & safety procedures
Ability to function independently with a minimum of supervision
Excellent communication skills, the ability to communicate verbally and in writing
To be an enthusiastic team player with a flexible approach.

Having these core skills will put you one step further to joining Axiom Hospitality and the The Elvetham

**Opportunities for all**

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.

  • Night Guest Service Assistant

    6 months ago

    Hook, United Kingdom The Elvetham Full time

    **Night Guest Service Assistant**: **The Elvetham**: **Salary**:£10.50** **Job Type**:Permanent** **Hours**:Flexible** **Town**:Hook***: The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens. The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family....

  • Luxury Guest Services Coordinator

    1 day ago

    Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time

    Role Overview:A highly skilled Luxury Guest Services Coordinator is required to provide exceptional customer service at Four Seasons Hotel Hampshire. Located in the English countryside, this 134-bedroom Georgian Manor House boasts a beautiful award-winning Spa and 500 acres of historic parklands.The estimated salary for this role is £25,000 - £35,000 per...

  • Guest Service Supervisor

    6 months ago

    Hook, United Kingdom The Elvetham Full time

    **Guest Service Supervisor**: **The Elvetham**: **Salary**:12.00 per hour** **Job Type**:Permanent** **Hours**:Part-time** **Town**:Hook***: The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens. The hotel is one of the most historic sites in Hampshire entwined in the British Royal...

  • Guest Services Ambassador

    5 days ago

    Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time

    IntroductionWelcome to Four Seasons Hotel Hampshire, a luxurious getaway set amidst 500 acres of picturesque parklands. Our hotel offers a tranquil atmosphere, a state-of-the-art spa, and a range of outdoor activities for guests to enjoy.Salary: £29,000 - £34,000 per annum, depending on experienceJob SummaryWe are seeking a skilled and friendly Guest...

  • Guest Services Ambassador

    5 days ago

    Hook, United Kingdom Four Seasons - Fleet, Hampshire Full time

    Guest Services Ambassador Job DescriptionWe are looking for a charismatic and efficient Guest Services Ambassador to join our team at Four Seasons - Fleet, Hampshire. As the first point of contact for our guests, you will create a lasting impression of our restaurant.About the Role:You will be responsible for greeting guests promptly, courteously, and...

  • Guest Experience Manager

    4 weeks ago

    Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time

    About UsLocated in a beautifully restored 18th-century manor, Four Seasons Hotel Hampshire offers a tranquil retreat just 40 minutes from London. Our 500-acre estate provides an unparalleled sense of escape with unlimited access to nature, wildlife, and unique outdoor experiences.We are a resort hotel nestled in the English countryside, within easy reach of...

  • Guest Experience Coordinator

    6 months ago

    Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    The Guest Service Co-ordinator (Core Agent) is an essential member of the leisure reservations team dedicated to providing exceptional quality and service to our guests. To answer and deal with all calls in a timely and professional manner. Individuals must possess a high level of attention to detail and a strong work ethic. The ability to multitask and...

  • Luxury Guest Services Ambassador

    3 weeks ago

    Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time

    IntroductionThe Four Seasons Hotel Hampshire is a 5-star hotel situated in the English countryside, offering a unique blend of luxury and history. Our team is dedicated to providing exceptional guest service, and we are seeking a skilled individual to join our Guest Services team as a Guest Services Attendant.

  • Night Manager

    3 weeks ago

    Hook, Hampshire, United Kingdom Four Seasons Hotel Hampshire Full time

    About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife...

  • Night Manager

    3 weeks ago

    Hook, Hampshire, United Kingdom Four Seasons Hotel Hampshire Full time

    About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife...

  • Night Supervisor

    2 months ago

    Hook, United Kingdom Elite Venue Selection Full time

    Location: Basingstoke, RG27 9JS, United KingdomAddress: Scures HillBritannia Hotels are looking for Night Supervisor to join our busy team at our Basingstoke Country Hotel.The Basingstoke Country Hotel is a 100 bedroom-hotel that boasts a stylish Brasserie, offering casual dining and food for the whole family. The Hotel has 5 conference rooms catering for...

  • Luxury Service Manager

    1 week ago

    Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time

    About Four Seasons Hotel HampshireLocated in the heart of the English countryside, Four Seasons Hotel Hampshire offers a unique blend of luxury and tranquility. Our hotel is set within a restored 18th-century manor, providing a serene backdrop for our guests to relax and unwind.As a Food and Beverage Supervisor at Four Seasons Hotel Hampshire, you will be...

  • Food and Beverage Service Manager

    3 days ago

    Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time

    Job Title: Food and Beverage SupervisorAbout Four Seasons Hotel HampshireNestled within a restored 18th-century manor, our hotel offers a tranquil retreat in the English countryside. Located near Fleet and Farnham, we provide a luxury dining experience with varied restaurants focusing on local produce.We are seeking a skilled Food and Beverage Supervisor to...

  • Food and Beverage Service Expert

    2 months ago

    Hook, Greater London, United Kingdom Four Seasons - Fleet, Hampshire Full time

    Job Title: Food and Beverage ServerJob Type: Full TimeSalary: £26,000 per annum (on target earnings) - base salary £21,674.74 per annum plus service charge, typically circa £600 per month.Job Description:The Four Seasons Hotel Hampshire is seeking a skilled Food and Beverage Server to provide exceptional service to our guests. As a key member of our team,...

  • Front Office Assistant

    7 months ago

    Hook, United Kingdom Warbrook House and Grange Full time

    Greeting and Welcoming Guests: Welcome guests to the hotel in a friendly and professional manner. Assist guests with check-in and check-out procedures. Provide information about hotel facilities, services, and local attractions. Reservation Management: Handle guest reservations, including making new bookings, modifying existing reservations, and...

  • Duty Manager

    3 weeks ago

    Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife...

  • Duty Manager

    2 weeks ago

    hook, United Kingdom Four Seasons Hotel Hampshire Full time

    Job Description About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to...

  • Duty Manager

    1 month ago

    Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    Job Description About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to...

  • Duty Manager

    4 weeks ago

    Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    About the location:Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and...

  • Duty Manager

    1 month ago

    Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    About the location:Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and...