Luxury Guest Services Coordinator

24 hours ago


Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time
Role Overview:
A highly skilled Luxury Guest Services Coordinator is required to provide exceptional customer service at Four Seasons Hotel Hampshire. Located in the English countryside, this 134-bedroom Georgian Manor House boasts a beautiful award-winning Spa and 500 acres of historic parklands.

The estimated salary for this role is £25,000 - £35,000 per annum, depending on experience. Benefits include up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service, free meals at Henry's while on duty, and holiday entitlement increases with years of service up to 33 days off.

Key Responsibilities:
• Ensure our guests are well looked after by transporting luggage to the guest room for arrivals and departing guests to the hotel entrance or into temporary storage.
• Provide an outgoing personality and can-do approach to any task, personifying luxury guest service.

Requirements:
• Exceptional customer service skills
• Fluency in English is required
• A clean driving license with permission to drive in the UK is required

Career Development Opportunities:
Excellent training and career development opportunities are available to help you succeed in your role.

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