Education Administrator

6 months ago


Manchester, United Kingdom The Christie NHS Foundation Trust Full time

Are you interested in gaining experience within a busy Postgraduate and Undergraduate Education team, assisting to support, coordinate and deliver Postgraduate and Undergraduate Education for the Medical and Non-medical workforce? Do you have strong administration skills and attention to detail? Are you a good communicator? If so we would like to hear from you.

We have a 2 x full time 37.5hrs per week roles available.

The posts will be based with the existing knowledgeable and supportive PG/UG Education Team led by the Postgraduate and Undergraduate Education Manager.

We are looking for an organised individual with an interest in education to support our experienced and busy team.

Your primary responsibility will be for the day-to-day administrative and operational support for the PG/UG education team in the delivery of teaching programmes for Trainees, Students, Nursing Learners, Allied Health Professionals and preceptorships. Developing and maintaining accurate records and monitoring attendances at all teaching and educational events.

To provide front of house support on medical induction days and be a point of contact for all Trainees and Students. Undertake all general administrative duties as required. Manage telephone and face to face enquiries on a daily basis.

The Education Administrator will provide a high quality of administrative support as a member of Christie Education Multi-Professional Education team. Working closely with the Senior Education Coordinator, Education Coordinators, Postgraduate Education Manager and Undergraduate Education Manager, Preceptorship Lead and the Practice Education Co-ordinators, the post holder will be required to develop effective communication approaches with staff across the organisation including medical consultants, trainees, students, nursing and allied health professionals, preceptees/preceptors, department managers, practice education leads, and learners.

Flexible and home working arrangements are supported and can be discussed at interview.

DUTIES AND RESPONSIBILITIES

Administration & Coordination

To be the first point of contact (telephone, direct and written) within the team. Responding to enquiries from learners, trainees, colleagues and external organisations, in a professional, timely and customer-focused manner

Provide support for the day-to-day administration to include preparation of ID badges and IT accounts, allocations, room bookings and training sessions

Support the Senior Education Co-ordinator, Education Coordinators and PG/UG Education Manager in contacting speakers to confirm agenda times as instructed. Collate speaker presentations, arrange inductions for students and the input of placement information onto Medlea, the university portal for students.

Support the Education Coordinator in arranging inductions for trainees and in the input and tracking of trainee and induction information.

Input and track the recording of all educational contributions.

Preparation of facilitator and delegate materials.

Secure and book suitable facilities for meetings and training sessions

Collate and input evaluation data for training

Provide practical support for training and induction sessions

Identify process improvements and plan for implementation ensuring a structured plan

Maintain contact lists for internal and external stakeholders

maintain efficient file structures adhering to records management

policies

To create an inclusive working environment where diversity is

valued, everyone can contribute, and everyday ensure we meet our

duty to uphold and promote equality.

To contribute to the culture of continuous improvement by working

within procedures and to put forward suggestions for improvement

via your manager as and when required.

Provide administrative support across medical, non-medical and preceptorships areas of work.

Develop and Maintain Accurate Records

Input various data into electronic systems, eLearning systems and maintain accurate records

Responsible for requesting and recording learner activity across all UG professions and preceptorship

Communication

Provide front of house support for learner inductions

Escalate issues or concerns as appropriate

Attend and contribute to team meetings

Contribute to, and maintain, a positive working team environment

Be a representative for Christie Education maintaining high quality administrative standards and customer service

Involve keys stakeholders in process improvement decisions and ensure meetings are held with an agenda and are minuted and/or actions noted.

Marketing and Social Media

Editing of information materials using set templates

Monitor and update social media

Monitor of the relevant School of Oncology webpages and app to ensure all information is current and correct

Finance

Be an authorised signatory for supplies

Collect and record cash deposits for lockers from students and Trainees

General

Undertake general office duties including photocopy



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