Technical Support

2 months ago


Leeds, United Kingdom HH Driveright Full time

Responsibilities:

- Provide technical support to end-users for Vehicle tracking, HHD Dashboard, and IT infrastructure related issues
- Troubleshoot and resolve technical problems in a timely manner
- Configure, and maintainexisting devices installed
- Communicate effectively with end-users to understand and address their technical needs
- Document and track support requests.

**Requirements**:

- Strong knowledge of vehicles and software systems
- Proficiency Windows operating systems
- Experience providing desktop support in a professional setting
- Familiarity with Customer service and an interest in Logistics and vehicles
- Excellent customer service skills and the ability to communicate technical information to non-technical users
- Problem-solving skills to diagnose and resolve technical issues efficiently

**Salary**: £20,070.00-£22,155.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company pension
- Flexitime
- On-site parking
- Sick pay

Schedule:

- Flexitime
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 04/08/2023
Reference ID: HHDJuly2023


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