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Technical Support

4 months ago

Leeds, United Kingdom Harrison Bathrooms Full time

**STRICTLY NO AGENCIES**

Harrison Bathrooms are a family business and voted a winner of The Sunday Times Fast Track 100 companies in 2020.

This is your opportunity to join our rapidly expanding business at an exciting time We have a new role for a Quality Control Assistant to work with our Quality & Technical Manager. The role will be split across our 2 sites based in LS12 & LS14.

**The responsibilities of the role are;**
- Day-to-day administration support to the Quality/Technical Manager
- Proactively record and maintain high levels of data
- Have a key focus on reporting & analysing
- Reporting findings of any quality issues
- Completion of Supplier Claims for faulty items
- Updating Website and Customer communication with technical information
- Quality checking of products (after completing training)

**Skills Required**:

- Analytical and naturally inquisitive with good questioning skills and exceptional attention to detail
- Able to communicate well
- Ability to take responsibility for resolving issues
- Ability to work independently
- Strong computer skills and strong knowledge of Excel, PowerPoint and other Office 365 tools is essential.
- Have a keen eye for detail with thoroughness and tenacity
- Great organisational skills to ensure completion of projects (Full and extensive training will be given to ensure you are supported and can develop the necessary skills to complete the role successfully).
- Ability to multitask and work under strict timelines with a flexible attitude
- Proactive approach with a willingness to continually change and adapt

**Salary**: From £23,000.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Leeds, LS14 1NG: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Quality Assurance: 1 year (preferred)
- Technical support: 2 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location

Reference ID: QTA 0423