Technical Support Engineer

2 weeks ago


Leeds, Leeds, United Kingdom La Marzocco UK Full time

Technical After Sales Coordinator - Coffee machines and grinders

Welcome to the job listing for the Technical After Sales Coordinator position at La Marzocco, a leading company in coffee machine manufacturing.

About the Role

  • A fantastic opportunity has arisen at La Marzocco UK & Ireland as a Technician within the After Sales department.
  • This role will be based in Leeds and the North of UK.
  • The successful candidate works closely with our Approved Network of independent engineers, as well as with resellers and in-house technicians to build stronger relationships and support them.
  • You will join our energetic team, reporting to the After Sales Manager and assisting in partner support strategy.
  • Attention to detail, excellent time management skills, and ability to work under pressure are essential.
  • You will have a proven track record in a similar role and work collaboratively with all departments.

About La Marzocco UK

  • La Marzocco UK operates within the UK and Irish markets, providing support in the coffee industry and hospitality sector.
  • Join our dynamic team committed to career development and support in an inclusive working environment.

Job Purpose, Responsibilities and Duties

  • Work as part of the La Marzocco UK After Sales team mainly covering the North of England and occasionally other markets.
  • Provide training on equipment maintenance and usage.
  • Co-ordinate events such as the London Coffee Festival and Coffee Road shows.
  • Connect with engineers, resellers, and technicians.
  • Support manager with training, demos, and testing of new products.
  • Manage meetings, appointments, and reporting to After Sales manager.
  • Develop relationships for mutual success.

Person Specification

  • 2 years minimum technical and electrical experience.
  • Full UK driving licence.
  • Proactive, time-oriented with a positive can-do attitude.
  • Innovative thinker with high organizational skills.
  • Strong communicator with great technical abilities representing La Marzocco.
  • Background in Technical or After Sales role.
  • Self-Motivated with Strong Leadership and Team-Oriented Skills, Goal-Oriented with Attention to Detail.
  • Interest in speciality coffee preferable.
  • Based in Leeds area and willing to travel.

If you resonate with these qualities and are interested in this position, please send your covering letter and CV for consideration.



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