Hotel Receptionist

5 months ago


Belfast, United Kingdom BSNI Full time

BSNI currently have a fantastic opportunity for our successful hotel client based in Belfast BT7.

**Hours and rate of pay**:

- Hours fluctuate depending on hotel requirements
- Part time hours
- £10.42 per hour

**Duties**:

- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests, ensuring all necessary information is obtained and recorded accurately
- Answer phone calls and respond to guest inquiries in a professional and courteous manner
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns, escalating issues to the appropriate department if necessary
- Process payments and maintain accurate records of financial transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

**Qualifications**:

- Previous experience in customer service or hospitality is preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in using phone systems, computers, and other office equipment
- Ability to multitask and work efficiently in a fast-paced environment
- Professional appearance and demeanor
- Flexibility to work different shifts, including evenings, weekends, and holidays

**Job Types**: Part-time, Temp to perm
Part-time hours: 12-30 per week

**Salary**: £10.42 per hour

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Application question(s):

- Do you drive and have a car? If no what is your postcode?

**Experience**:

- Receptionist: 1 year (preferred)
- Hotel: 1 year (preferred)

Work Location: In person



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