![Martin Dawes Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Administrator
3 weeks ago
**Job description**
**Main Responsibilities**
- Manage incoming calls to the depot
- Organise and create Field engineers’ job route’s
- Ensure all customers are kept informed of repair progress
- Monitor the processing of all paid service customer documentation
- Monitor the ordering and receipt of spare parts
- Monitor warranty claims and invoices
- Maintain good relations with all customers
- Experience in triage and diagnosis of faulty appliances/electrical goods preferred
**Job Specifics**
- Salary; TBC
- Hours; 37.5 hours per week
- Great opportunities for training
- 23 Days Holiday plus Bank Holidays
**Benefits**:
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Saltcoats, KA21 5LZ: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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