Customer Care Co-ordinator

2 months ago


Sowton Industrial Estate, United Kingdom RyderSlade Limited Full time

An interim opportunity has arisen for a highly competent and proactive Customer Co-ordinator to join great team and support them at this extremely busy time. As Customer Co-ordinator you will play a key role to support the team, as they come towards theend of a large project.

The requirement is for 4-6 months.

Duties will include:

- Acting as the first point of contact for calls and enquiries, taking full and accurate details of all requirements.
- Contacting customers who have been identified as part of the project to arrange appointments to assess whether additional work is required.
- Working collaboratively with the team to ensure deadlines are met and work is prioritised accordingly.

Skills and Experience required:

- You will be a strong multi-tasker with strong organisational skills.
- You will be able to build rapport with clients, building and developing relationships over the phone.
- You will be service orientated and enjoy working to individual and shared targets, providing the highest levels of customer service.
- Strong IT skills.

Hours
- Monday to Friday 9-5.30
Office based with parking on Sowton.


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