![Guildowns Group Practice](https://media.trabajo.org/img/noimg.jpg)
Medical Receptionist
4 weeks ago
Guildowns is a friendly and forward-thinking NHS General Practice group in Guildford, consisting of three surgeries and a student health centre.
Our aim is to provide a high standard of health care to patients with courtesy, friendliness and efficiency.
We are seeking a motivated and passionate receptionist to help us to provide our patients with the best possible care by dealing with their enquiries in a calm and professional manner.
**Main Duties and Responsibilities**:
- Answering telephone calls on our switchboard
- Answering patient queries via our website
- Booking, amending and cancelling appointments
- Greeting patients and visitors to the practice
- Open up and close the surgery where instructed
- Processing repeat prescription requests
- General administrative support to the clinical and management team including scanning, making outbound calls to patients, electronic filing and registration
**Experience, Qualifications & Skills required**:
- Experience of working in an office or customer service environment
- Excellent communication skills and telephone manner
- Customer service skills
- Organisation
- Attention to detail
- Self-motivated
- Professionalism
- Flexibility - ability to work occasional additional hours and across all four Guildford sites
- GCSEs (or equivalent) in Maths and English
- Pay will be reviewed upon successful completion of a 6 month probationary period._
- This position will be 37.5 hours a week; Mon-Fri._
**Job Types**: Full-time, Permanent
**Salary**: £10.50 per hour
**Benefits**:
- Company pension
- On-site parking
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Guildford: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
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