Sales Consultant/patient Care Coordinator

3 months ago

Glasgow, United Kingdom Elanic Full time

Elanic are Scotland’s leading provider of Cosmetic Surgery. Our multi award winning clinic is one of the busiest breast enlargement clinics in the UK. We are looking for one proven sales professional to join our team in Glasgow City Centre.

Elanic carry out Cosmetic Surgery in Glasgow, Manchester and London. The successful applicants’ role will be to liaise with prospective clients who have contacted the Company by telephone, or through our websites. The role will involve telesales, booking appointments and using our clinic management and proprietary CRM software.

The sales team are also involved in booking patients after consultation with our extensive list of Surgical Consultants. This requires attending consultations between Consultants and patients and completing the sales process.

The successful applicant will work alongside our established team of surgeons, nurses, theatre staff, reception and admin staff.

Our purpose is to provide exceptional cosmetic surgery and medicine to ensure clients receive the highest standards of care, customer service, technology and techniques.

**Our Strategy**

Training staff to achieve beyond their capabilities

Ensure the latest techniques and treatments are used to produce safe and validated results

Enable an environment where clinical excellence flourishes

**Patient Care Coordinator**
- We are looking for engaged, motivated and determined staff who are meticulous in their attention to detail, capable of multitasking and working at a high pace_

Part of this job is telesales, as such, you must love being on the phone and talking to prospective clients.

You must be target focused and comfortable working towards targets.

You must love being part of a successful team

**Skills required**:
You must have experience of working in Sales to consumers. We expect a conversion rate of over 70%

You must have experience of telesales. We expect minimum 70 outbound calls per day.

You must enjoy face to face contact with clients and must always reflect the values and ethos of Elanic

You must have a passion for Sales and be receptive to honing your skills through our on going training.

You must have excellent communication skills - with a professional telephone manner

You must want to work as part of a successful, sales-driven team

You must have a positive attitude

You must have an interest in the Cosmetic Surgery Sector

You must be computer literate and have fast typing skills

**What we offer**:
We have a generous monthly Commission structure. We expect you to make commission every month and this will result in significant uplift in pay. More information will be given at interview.

We have a company benefits scheme

We offer extensive training

We offer a clear salary structure with the possibility of progression

Shifts: Shifts will consist of a mixture of dayshift, evening and weekends on a rotational basis, Home working is likely to be included. Flexibility will be required.

**Pay: Basic salary £25,000 plus bonus. Top tier bonus £75,000 plus**

**Salary**: Up to £80,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount

Schedule:

- 10 hour shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Glasgow: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you driven by competition or money?

**Experience**:

- Direct sales: 5 years (required)

Work Location: In person

Reference ID: PCC006

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