Patient Care Executive
6 months ago
**Location**: Glasgow City Centre
**Hours**: 40 hours per week, office based
Competitive salary & benefits
- At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 33 years, millions of patients have trusted Optical Express with their eye care._
- The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus_ _on doing what is right for our patients, our colleagues, our local communities and our planet._
We have an exciting opportunity to recruit for a Patient Care Executive, based at our Head Office in Glasgow city centre.
As the key point of contact for patients with services related queries, you will be responsible for taking the patient through their journey whilst delivering exceptional customer service at all times. Part of that journey will involve building rapport with patients, handling service related issues, and working closely with your colleagues to ensure patients receive excellent care. You will be supported in your role by experienced clinicians.
**Every day will bring something new but your day to day role will involve**:
**Key Responsibilities include**:
- Assisting the Patient Care Manager with communications to patients who have services or customer care concerns
- Managing patient concerns, in compliance with company policies and ensuring patients receive timely care and follow up.
- Continuous monitoring and improvement of the quality of care that Optical Express provides to patients.
**Essential skills**:
- Proven experience of dealing with customer service related issues
- Detail orientated
- The ability to positively influence outcomes by working closely with colleagues across the business
- Excellent time management skills and ability to prioritise multiple tasks
- Articulate with written and verbal communication
We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express. You will be able to demonstrate a high level of confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business so it is essential that you are able to work well with others in order to be able to bring problems to a conclusion and influence outcomes.
**In return we can offer**:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Perkbox subscription
-
Patient Care Advocate
4 weeks ago
Glasgow, Glasgow City, United Kingdom Marie Curie Cancer Care Full timeMarie Curie Cancer Care is a leading provider of end-of-life care in the UK, delivering compassionate support to those facing life's most challenging moments.About Marie CurieWe are the largest non-NHS provider of end-of-life care in the UK, offering community nursing and hospice care across the country. Our mission is to provide exceptional care to...
-
Patient Care Advocate
4 weeks ago
Glasgow, Glasgow City, United Kingdom Optical Express Group Full timeComplaints Handler RoleLocation: Glasgow City CentreWe are offering a competitive salary, which is approximately £30,000 - £40,000 per annum, depending on experience and qualifications.Job DescriptionThe Optical Express team works together to deliver exceptional patient care and outstanding clinical outcomes. As the key point of contact for patients with...
-
Patient Care Coordinator
2 days ago
Glasgow, Glasgow City, United Kingdom Nhccare Full timeWe are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at NHC HealthCare Glasgow. In this role, you will be responsible for coordinating patient care services, ensuring seamless transitions between departments, and promoting a positive and inclusive team environment.As a Patient Care Coordinator, you will work closely...
-
Patient Care Manager
2 days ago
Glasgow, Glasgow City, United Kingdom Barchester Healthcare Ltd Full timeJob DescriptionThe Patient Care Manager at Barchester Healthcare Ltd is responsible for delivering high-quality patient care to our residents. As a registered nurse, you will develop and implement individualized care plans, administer medication safely, and collaborate with healthcare professionals to ensure seamless care.This role requires current NMC...
-
Patient Care Coordinator
2 weeks ago
Glasgow, Glasgow City, United Kingdom Resilient Healthcare Full timeJob Description:As a Patient Care Coordinator at Resilient Healthcare, you will be responsible for coordinating patient care services and supporting our physical therapy team in delivering high-quality care. This is an excellent opportunity for a motivated and organized individual to join our team and make a meaningful contribution to our patients'...
-
Patient Care Assistant
6 months ago
Glasgow, United Kingdom Linnaeus Full time**Patient Care Assistant** **Salary**:£21,450 per annum** **Location**:Pets'N'Vets, Roundhouse Veterinary Hospital (M**ay also be required to work at any of our other practices)** **Job Type: Permanent, Full time** **Hours: 37.5 hours per week, 7.5 hours shifts.** **Shift Rotation**:5 days over 7 days, Monday to Sunday: 7am-9pm. (H**oliday/sickness out...
-
Patient Care Assistant
7 months ago
Glasgow, United Kingdom Pets'n'Vets Roundhouse Veterinary Hospital Full time**Job Title**:Patient Care Assistant **Salary**:£22,308 per annum **Location**:Pets'N'Vets, Roundhouse Veterinary Hospital (also be required to work at our Crookfur branch) **Job Type**: Permanent, Full time **Hours**:37.5 hours per week, 7.5 hours shifts **Shift Rotation**:5 days over 7 days, Monday to Sunday: 7am-9pm. (Holiday/sickness out of hours...
-
Patient Care Coordinator
2 days ago
Glasgow, Glasgow City, United Kingdom Glasgow LMC Ltd. Full timeGlasgow LMC Ltd. is committed to delivering high-quality care and is seeking an experienced and highly motivated Patient Care Coordinator.The ideal candidate will be committed to delivering high-quality care and possess excellent interpersonal, communication, and organizational skills.This is a full-time position with a salary based on experience, estimated...
-
Patient Care Specialist
2 months ago
Glasgow, Glasgow City, United Kingdom beBee Professionals Full time £28,000 - £35,000beBee Professionals in Glasgow is seeking a dedicated Patient Care Specialist to provide high-quality patient care and support. Responsibilities include assessing patient health, developing care plans, and collaborating with other healthcare professionals to ensure the best outcomes for patients.Requirements:Registered Nurse (RN) license in good standing...
-
Patient Care Assistant
6 months ago
Glasgow, United Kingdom Pets'n'Vets McDonalds Vets North Kelvinside Full time**Veterinary Patient Care Assistant** **Salary: £23,795.20 per annum** **Location**: McDonald Vets, **Scotstoun and Queen Margaret Drive branches** **Job Type: Fixed Term Contract - 12 Months Maternity cover** **Hours: 40 Hours per week, 8 Hour Shifts** **Shifts: 5 days over 7 days. Monday to Saturday 9:00-18:00 / 10:00 - 19:00** We are currently...
-
Patient Care Advisor
7 months ago
Glasgow, United Kingdom Optical Express Group Full time**Hours: 40 hours per week, Full Time** **Location: Glasgow City Centre - Office based** **Salary: £24,000** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 33 years, millions of patients have trusted Optical Express with their eye care. As...
-
Patient Support Worker
3 weeks ago
Glasgow, Glasgow City, United Kingdom Marie Curie Cancer Care Full timeAre you a dedicated and empathetic Social Worker seeking a challenging yet rewarding role? We're looking for a talented Specialist Social Worker to join our patient support team at Marie Curie Glasgow Hospice. As a key member of our team, you'll play a critical role in delivering high-quality end-of-life care to patients and their families.The successful...
-
Accurate Patient Care Specialist
2 weeks ago
Glasgow, Glasgow City, United Kingdom The Boots Company PLC Full timeThis Accredited Checking Pharmacy Technician position offers a unique opportunity to make a difference in patient care. As part of our Pharmacy team, you will be responsible for ensuring accuracy and quality in patient prescriptions, while also providing exceptional customer service.Key Responsibilities:• Check patient prescriptions accurately and...
-
Patient Experience
7 months ago
Glasgow, United Kingdom Optical Express Group Full time**Location**: Glasgow City Centre **Hours**: 40 hours per week, office based Competitive salary & benefits - At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 33 years, millions of patients have trusted Optical Express with their eye...
-
Healthcare Professional
4 weeks ago
Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full timeDelivering High-Quality Patient CareAbout The RoleWe are seeking a dedicated Registered Nurse to join our team in delivering exceptional patient care in the Inpatients 1 and High Dependency Unit departments at The Balfour, Orkney.This is an exciting opportunity for newly qualified nurses or those looking to progress their career in a supportive...
-
Nurse in Charge of Patient Care
2 days ago
Glasgow, Glasgow City, United Kingdom Barchester Healthcare Ltd Full timeBenefits and PerksAs a Unit Nurse Manager at Barchester Healthcare Ltd, you can expect a competitive salary of £43,000 - £60,000 per annum, depending on experience. This role also offers opportunities for professional growth, collaboration with a dedicated team, and making a meaningful impact on the lives of patients and their families.At Barchester...
-
Care Assistant
2 days ago
Glasgow, Glasgow City, United Kingdom Careat Limited Full timeCareat Limited is seeking a skilled Care Assistant to provide patient support in Glasgow. In this role, you will assist with daily living tasks, including personal care and medication administration, while promoting the independence and dignity of service users.About the RoleYou will work in a positive and respectful work environment, contributing to the...
-
Director of Patient Care Services
2 days ago
Glasgow, Glasgow City, United Kingdom Nurse Seekers Full timeNurse Seekers has partnered with a reputable Home Care provider serving the Edinburgh and Lothian regions.This organization delivers exceptional care to clients within their own homes, fostering independence and enhancing quality of life.The salary for this Nurse Manager role is approximately £45,000 - £60,000 per annum, dependent on experience and...
-
Patient and Family Care Coordinator
4 weeks ago
Glasgow, Glasgow City, United Kingdom ACCORD Hospice Full timeKey ResponsibilitiesProvide emotional support and counselling services to patients and their families.Work collaboratively with our multidisciplinary team to deliver high-quality care.Develop and maintain relationships with local healthcare providers and community organizations.Salary: £35,000 - £45,000 per annum
-
Patient Advisor
1 week ago
Glasgow, United Kingdom Optical Express Full timeJob Description Job Title - Patient Advisor Location - Glasgow Hours - Full Time, 40 hours per week Salary - £24,000 per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and...