Patient Care Advisor

3 months ago

Glasgow, United Kingdom Optical Express Group Full time

**Hours: 40 hours per week, Full Time**

**Location: Glasgow City Centre - Office based**

**Salary: £24,000**

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 33 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Each day will vary however the core components of your role will include:

- Speaking with our patients after having a successful consultation for refractive eye surgery
- Building rapport on benefits of refractive surgery
- Building product knowledge within Optical Express
- Booking all refractive surgery types
- A KPI driving environment
- Monthly/weekly updates on performance
- Coaching on a regular basis
- Monthly Incentives

Essential skills
- Excellent verbal and written communication skills
- The ability to deal with customers over the telephone in a confident and professional manner
- A willingness to learn
- Excellent rapport building and communication skills with the ability to overcome objections

What’s in it for you?
- Competitive salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave (pro rata)
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Perkbox subscription

This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer

  • Patient Advisor

    3 months ago

    Glasgow, United Kingdom Optical Express Full time

    **Job Title - Patient Advisor** **Location - Glasgow** **Hours - Full Time** **Salary - Competitive, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    3 months ago

    GLASGOW, United Kingdom OPTICAL EXPRESS Full time

    Job Title - Patient Advisor Location - Glasgow Hours - Full Time, 40 hours per week Salary - £24,000 per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently...

  • Patient Advisor

    2 weeks ago

    Glasgow, United Kingdom Optical Express Full time €24,000

    Job Title - Patient Advisor Location - Glasgow Hours - Full Time, 40 hours per week Salary - £24,000 per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently...

  • Patient Advisor

    2 weeks ago

    Glasgow, United Kingdom Optical Express Full time €24,000

    Job Title - Patient Advisor Location - Glasgow Hours - Full Time, 40 hours per week Salary - £24,000 per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently...

  • Patient Advisor

    3 months ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title – Patient Advisor Location – Glasgow Hours – Full Time, 40 hours per week Salary – £24, per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    3 months ago

    Glasgow, United Kingdom Optical Express Group Full time

    **Location - Glasgow** **Hours - Full Time, 40 hours per week** **Salary - £24,000 per annum, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    3 months ago

    Glasgow, United Kingdom Optical Express Group Full time

    **Location - Glasgow** **Hours - Full Time, 40 hours per week** **Salary - £24,000 per annum, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    2 weeks ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title - Patient AdvisorLocation - GlasgowHours - Full Time, 40 hours per weekSalary - £24,000 per annum, bonus & benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    2 weeks ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title - Patient AdvisorLocation - GlasgowHours - Full Time, 40 hours per weekSalary - £24,000 per annum, bonus & benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    2 weeks ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title - Patient AdvisorLocation - GlasgowHours - Full Time, 40 hours per weekSalary - £24,000 per annum, bonus & benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    2 weeks ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title - Patient Advisor Location - Glasgow Hours - Full Time, 40 hours per week Salary - £24,000 per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently...

  • Patient Experience Advisor

    3 months ago

    Glasgow, United Kingdom Optical Express Full time

    **Job Title**: Patient Experience Advisor **Location**: Glasgow City Centre **Hours**: Full Time Competitive salary & benefits, full training will be provided Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 30 years, millions of patients have...

  • Patient Services Advisor

    3 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Advisor Patient Services Advisor Glasgow Hospital | Outpatients | Permanent| Part-Time £21,333 Pro rata per annum | 22.5 hrs per week Nuffield Health Gym Membership | Access to Healthcare Scheme Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great...

  • Patient Services Advisor

    3 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Advisor Patient Services Advisor Glasgow Hospital | Outpatients | Permanent| Full-Time £21,333 per annum 37.5 hrs per week **Shifts**: Mon-Thur between 8am-9pm, Fri 8am - 6pm 1 Saturday a month Nuffield Health Gym Membership Access to Healthcare Scheme Are you passionate about customer service? Then you could join the...

  • Patient Services Advisor Bank

    3 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Advisor Bank **Patient Services Advisor - Bank** **Glasgow Hospital | Outpatients | Bank | Part -Time** Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Glasgow Hospital. If you have strong experience in a...

  • Patient Advisor

    3 months ago

    Glasgow, United Kingdom Transform Healthcare Ltd Full time

    Here at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for a full time, experienced and enthusiastic...

  • Team Leader

    3 months ago

    Glasgow, United Kingdom Switch Advisor Ltd Full time

    **Team Leader** **Switch Advisor Ltd** is seeking a Team Leader to join our team in Glasgow. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.** Switch Advisor Ltd is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000...

  • Patient Care Executive

    2 months ago

    Glasgow, United Kingdom Optical Express Full time

    **Job Title**: Patient Care Executive - Clinical Services **Location**: Glasgow city centre **Hours**: 40 hours per week, office based Competitive salary & benefits - At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 30 years, millions of...

  • Patient Care Executive

    2 months ago

    Glasgow, United Kingdom Optical Express Group Full time

    **Location**: Glasgow City Centre **Hours**: 40 hours per week, office based Competitive salary & benefits - At Optical Express we are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 33 years, millions of patients have trusted Optical Express with their eye...

  • Patient Care Assistant

    3 months ago

    Glasgow, United Kingdom Linnaeus Full time

    **Patient Care Assistant** **Salary**:£21,450 per annum** **Location**:Pets'N'Vets, Roundhouse Veterinary Hospital (M**ay also be required to work at any of our other practices)** **Job Type: Permanent, Full time** **Hours: 37.5 hours per week, 7.5 hours shifts.** **Shift Rotation**:5 days over 7 days, Monday to Sunday: 7am-9pm. (H**oliday/sickness out...