Patient Advisor
3 months ago
Job Title - Patient Advisor
Location - Glasgow
Hours - Full Time, 40 hours per week
Salary - £24,000 per annum, bonus & benefits
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
-
Patient Advisor
17 hours ago
Glasgow, United Kingdom Optical Express Full timeJob Title - Patient Advisor Location - Glasgow Hours - Full Time, 40 hours per week Salary - £24,000 per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving...
-
Patient Advisor
6 months ago
Glasgow, United Kingdom Optical Express Full timeJob Title – Patient Advisor Location – Glasgow Hours – Full Time, 40 hours per week Salary – £24, per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...
-
Patient Advisor
3 months ago
Glasgow, United Kingdom Optical Express Full timeJob Title - Patient AdvisorLocation - GlasgowHours - Full Time, 40 hours per weekSalary - £24,000 per annum, bonus & benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for...
-
Patient Advisor
6 months ago
Glasgow, United Kingdom Optical Express Group Full time**Location - Glasgow** **Hours - Full Time, 40 hours per week** **Salary - £24,000 per annum, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...
-
Patient Advisor
6 months ago
Glasgow, United Kingdom Optical Express Group Full time**Location - Glasgow** **Hours - Full Time, 40 hours per week** **Salary - £24,000 per annum, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...
-
Patient Services Advisor
5 months ago
Glasgow, United Kingdom Nuffield Health Full timeHEAD OFFICE Patient Services Advisor Patient Services Advisor Glasgow Hospital | Outpatients | Permanent| Part-Time £21,333 Pro rata per annum | 22.5 hrs per week Nuffield Health Gym Membership | Access to Healthcare Scheme Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great...
-
Patient Services Advisor
2 days ago
Glasgow, Scotland, United Kingdom Nuffield Health Full timeAt Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it...
-
Patient Services Advisor
3 months ago
Glasgow, United Kingdom Nuffield Health Full timePatient Service AdvisorNuffield Health Glasgow Hospital| Outpatients | Permanent | Full time |Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & 1 Saturday a monthUp to £23,419.50 per annum37.5 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without...
-
Patient Services Advisor
3 months ago
Glasgow, United Kingdom Nuffield Health Full timePatient Service AdvisorNuffield Health Glasgow Hospital| Outpatients | Permanent | Full time |Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & 1 Saturday a monthUp to £23,419.50 per annum37.5 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without...
-
Patient Services Advisor
3 months ago
Glasgow, United Kingdom Nuffield Health Full timePatient Service AdvisorNuffield Health Glasgow Hospital| Outpatients | Permanent | Full time |Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & 1 Saturday a monthUp to £23,419.50 per annum37.5 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without...
-
Patient Services Advisor Bank
6 months ago
Glasgow, United Kingdom Nuffield Health Full timeHEAD OFFICE Patient Services Advisor Bank **Patient Services Advisor - Bank** **Glasgow Hospital | Outpatients | Bank | Part -Time** Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Glasgow Hospital. If you have strong experience in a...
-
Patient Services Advisor
2 days ago
Glasgow, Scotland, United Kingdom Nuffield Health Full timeWorking on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to...
-
Patient Services Advisor
2 months ago
Glasgow, United Kingdom Nuffield Health Full timePatient Service Advisor - (Bank)Nuffield Health Glasgow Hospital | Outpatients | Bank Contract|Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & Weekend availability£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...
-
Patient Services Advisor
3 months ago
Glasgow, United Kingdom Nuffield Health Full timePatient Service Advisor - (Bank)Nuffield Health Glasgow Hospital | Outpatients | Bank Contract|Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & Weekend availability£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...
-
Patient Services Advisor
3 months ago
Glasgow, United Kingdom Nuffield Health Full timePatient Service Advisor - (Bank)Nuffield Health Glasgow Hospital | Outpatients | Bank Contract|Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & Weekend availability£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...
-
Patient Advisor
6 months ago
Glasgow, United Kingdom Transform Healthcare Ltd Full timeHere at Transform Healthcare Ltd we help people to enhance their wellbeing and quality of life. Transform is a trusted and recognised brand at the forefront of outstanding care and continuous innovation, with an unwavering commitment to clinical, regulatory and ethical standards. We have an excellent opportunity for a full time, experienced and enthusiastic...
-
Team Leader
6 months ago
Glasgow, United Kingdom Switch Advisor Ltd Full time**Team Leader** **Switch Advisor Ltd** is seeking a Team Leader to join our team in Glasgow. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.** Switch Advisor Ltd is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000...
-
Trainee Management
6 months ago
Glasgow, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Glasgow. We are professional, supportive and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Regular social events We are seeking a Management Trainee to join our friendly team in Glasgow. No experience needed! This is a trainee...
-
Management Assistant
6 months ago
Glasgow, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Glasgow. We are professional, supportive and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Regular social events We are seeking a Management Assistant to join our friendly team in Glasgow. No experience needed - ENTRY LEVEL/ GRADUATE...
-
Patient Service Coordinator
4 days ago
Glasgow, Glasgow City, United Kingdom Nuffield Health Full timeRole OverviewNuffield Health is a leading healthcare charity that relies on passionate individuals like you to provide exceptional patient care. As a Patient Service Advisor, you will be the first point of contact for patients and visitors, ensuring a warm welcome and efficient experience.