Patient Services Advisor Bank

3 months ago

Glasgow, United Kingdom Nuffield Health Full time

HEAD OFFICE

Patient Services Advisor Bank

**Patient Services Advisor - Bank**

**Glasgow Hospital | Outpatients | Bank | Part -Time**

Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Glasgow Hospital. If you have strong experience in a customer-facing role, you could join us here.

As a Patient Services Advisor at our Glasgow Hospital, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. Having experience within an administrative or customer facing environment would be a real advantage.

**As a Patient Services Advisor, you will**:
Provide a warm welcome on arrival to all visitors to the department - patients, consultants and visitors.

Transfer clinic lists, in a timely and accurate manner, onto our Patient Information Management System (PIMS) ensuring attention to detail and checking patient details to avoid creating duplicates records.

Answer telephone enquiries, offering advice and assistance on general enquiries.

Allocating clinic rooms and co-ordinating bookings with medical secretaries, consultants, and other members staff.

Checking in patients and booking future treatment appointments at the desk and via telephone

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we’ll take care of what’s important to you.

**Glasgow Hospital**

Nuffield Health Glasgow Hospital where we deliver outstanding healthcare with compassion and respect, to promote health and wellbeing for the residents of Glasgow and the surrounding areas. We partner with industry leading consultants to offer a vast array of services for preventing, diagnosing, and treating a wide range of conditions. We have a special focus in the areas of orthopaedics, spinal surgery, ophthalmology, weight loss surgery and cosmetic treatment. We are a not for profit organisation enabling all profits to be reinvested to improve the patient journey.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationGlasgow - Lanarkshire
- Contract typeBank
- ReferenceJR0070941

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

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