Patient Services Advisor Bank

5 months ago

Glasgow, United Kingdom Nuffield Health Full time

HEAD OFFICE

Patient Services Advisor Bank

**Patient Services Advisor - Bank**

**Glasgow Hospital | Outpatients | Bank | Part -Time**

Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great people to our friendly, welcoming Glasgow Hospital. If you have strong experience in a customer-facing role, you could join us here.

As a Patient Services Advisor at our Glasgow Hospital, you’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you’ll be able to prioritise and manage your workload in a fast-paced team environment. Having experience within an administrative or customer facing environment would be a real advantage.

**As a Patient Services Advisor, you will**:
Provide a warm welcome on arrival to all visitors to the department - patients, consultants and visitors.

Transfer clinic lists, in a timely and accurate manner, onto our Patient Information Management System (PIMS) ensuring attention to detail and checking patient details to avoid creating duplicates records.

Answer telephone enquiries, offering advice and assistance on general enquiries.

Allocating clinic rooms and co-ordinating bookings with medical secretaries, consultants, and other members staff.

Checking in patients and booking future treatment appointments at the desk and via telephone

**Helping you feel good.**

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we’ll take care of what’s important to you.

**Glasgow Hospital**

Nuffield Health Glasgow Hospital where we deliver outstanding healthcare with compassion and respect, to promote health and wellbeing for the residents of Glasgow and the surrounding areas. We partner with industry leading consultants to offer a vast array of services for preventing, diagnosing, and treating a wide range of conditions. We have a special focus in the areas of orthopaedics, spinal surgery, ophthalmology, weight loss surgery and cosmetic treatment. We are a not for profit organisation enabling all profits to be reinvested to improve the patient journey.

**Join Nuffield Health and create the future you want, today.**

**It starts with you.**
- LocationGlasgow - Lanarkshire
- Contract typeBank
- ReferenceJR0070941

REWARDS & BENEFITS

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider - including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

  • Patient Services Advisor

    4 weeks ago

    Glasgow, United Kingdom Nuffield Health Full time

    Patient Service Advisor - (Bank)Nuffield Health Glasgow Hospital | Outpatients | Bank Contract|Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & Weekend availability£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...

  • Patient Services Advisor

    2 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    Patient Service Advisor - (Bank)Nuffield Health Glasgow Hospital | Outpatients | Bank Contract|Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & Weekend availability£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...

  • Patient Services Advisor

    2 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    Patient Service Advisor - (Bank)Nuffield Health Glasgow Hospital | Outpatients | Bank Contract|Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & Weekend availability£12.01 per hour Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...

  • Patient Services Advisor

    5 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    HEAD OFFICE Patient Services Advisor Patient Services Advisor Glasgow Hospital | Outpatients | Permanent| Part-Time £21,333 Pro rata per annum | 22.5 hrs per week Nuffield Health Gym Membership | Access to Healthcare Scheme Are you passionate about customer service? Then you could join the UK’s leading Healthcare Charity. We’re recruiting great...

  • Patient Services Advisor

    6 days ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    Patient Service Advisor RoleNuffield Health Glasgow Hospital is seeking a skilled Patient Service Advisor to provide vital support and forge strong relationships with customers. As a key member of our team, you will be responsible for handling customer enquiries, supplying information about hospital services, and communicating with customers via telephone,...

  • Patient Services Advisor

    4 days ago

    Glasgow, Scotland, United Kingdom Nuffield Health Full time

    At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it...

  • Patient Services Advisor

    2 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    Patient Service AdvisorNuffield Health Glasgow Hospital| Outpatients | Permanent | Full time |Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & 1 Saturday a monthUp to £23,419.50 per annum37.5 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without...

  • Patient Services Advisor

    2 months ago

    Glasgow, United Kingdom Nuffield Health Full time

    Patient Service AdvisorNuffield Health Glasgow Hospital| Outpatients | Permanent | Full time |Shifts: Monday - Thursday between 8am-9pm, Friday 8am - 6pm & 1 Saturday a monthUp to £23,419.50 per annum37.5 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without...

  • Patient Advisor

    5 months ago

    Glasgow, United Kingdom Optical Express Full time

    **Job Title - Patient Advisor** **Location - Glasgow** **Hours - Full Time** **Salary - Competitive, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    5 months ago

    Glasgow, United Kingdom Optical Express Full time

    Job Title – Patient Advisor Location – Glasgow Hours – Full Time, 40 hours per week Salary – £24, per annum, bonus & benefits Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

  • Patient Advisor

    5 months ago

    Glasgow, United Kingdom Optical Express Group Full time

    **Location - Glasgow** **Hours - Full Time, 40 hours per week** **Salary - £24,000 per annum, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Advisor

    5 months ago

    Glasgow, United Kingdom Optical Express Group Full time

    **Location - Glasgow** **Hours - Full Time, 40 hours per week** **Salary - £24,000 per annum, bonus & benefits** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for...

  • Patient Experience Advisor

    5 months ago

    Glasgow, United Kingdom Optical Express Full time

    **Job Title**: Patient Experience Advisor **Location**: Glasgow City Centre **Hours**: Full Time Competitive salary & benefits, full training will be provided Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 30 years, millions of patients have...

  • Hospital Service Advisor

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom NHS Full time

    Patient Service Advisor - Bank ContractWe are seeking a highly skilled and customer-focused Patient Service Advisor to join our team at Nuffield Health Glasgow Hospital. As a Patient Service Advisor, you will play a vital role in providing exceptional patient care and support to our patients and their families.About the RoleThis is a bank contract position,...

  • Hospital Service Advisor

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom NHS Full time

    Patient Service Advisor - Bank ContractWe are seeking a highly skilled and customer-focused Patient Service Advisor to join our team at Nuffield Health Glasgow Hospital. As a Patient Service Advisor, you will play a vital role in providing exceptional patient care and support to our patients and their families.About the RoleThis is a bank contract position,...

  • Patient Advisor

    2 months ago

    Glasgow, Glasgow City, United Kingdom Optical Express Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Patient Advisor to join our team at Optical Express Group. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a smooth patient journey.Key ResponsibilitiesBuild Strong Relationships with our patients, providing a warm and welcoming...

  • Patient Services Coordinator

    3 days ago

    Glasgow, United Kingdom Nuffield Health Full time

    At Nuffield Health, we're dedicated to delivering exceptional patient care. As a Patient Services Advisor, you'll play a vital role in ensuring our patients receive the best possible experience. Your key responsibilities will include handling customer inquiries, communicating with patients and staff, and providing excellent customer service. You'll also be...

  • Patient Services Coordinator

    5 days ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    Patient Services Advisor RoleNuffield Health Glasgow Hospital is seeking a skilled Patient Services Advisor to provide vital support and forge strong relationships with customers. As a key member of our team, you will be responsible for handling customer enquiries, communicating with customers, and providing information about hospital services and...

  • Patient Services Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused Patient Services Advisor to join our team at Nuffield Health Glasgow Hospital. As a key member of our team, you will provide exceptional support to our patients, customers, and colleagues, ensuring a seamless and personalized experience.Key ResponsibilitiesProvide timely and accurate...

  • Patient Services Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused Patient Services Advisor to join our team at Nuffield Health Glasgow Hospital. As a key member of our team, you will provide exceptional support to our patients, customers, and colleagues, ensuring a seamless and personalized experience.Key ResponsibilitiesProvide timely and accurate...