Post Surgical Patient Coordinator

3 months ago

Glasgow, United Kingdom Signature Clinic Full time

At Signature Clinic we provide an exemplary standard of Patient care throughout our 7 sites in Glasgow, Manchester, Birmingham, London, Edinburgh, Liverpool and Cardiff. The key to our success is putting our Patient's needs at the forefront of everything we do, keeping them relaxed and well informed through the process of their elected surgery or treatment. Working with Signature Clinic is more than a 9-5, our team are more than employees, we have created an enjoyable atmosphere where work doesn't have to be mundane.

We are seeking a dynamic and patient-oriented Cosmetic Surgery After Sales Agent to join our team. The After Sales Agent will be responsible for ensuring the satisfaction and well-being of our patients following their cosmetic surgery procedures. This role requires exceptional interpersonal skills, attention to detail, and a passion for delivering outstanding customer service.

**Key Responsibilities**:

- Conduct post-operative follow-up calls to patients to assess experience and address any concerns or questions they may have.
- Liaise with surgeons and medical staff to coordinate patient care and address any issues that arise during the recovery process.
- Collaborate with other members of the patient care team to ensure a seamless and positive experience for our patients from consultation to recovery.
- Maintain accurate and detailed records of patient interactions and outcomes in accordance with company policies and regulatory requirements.

**Qualifications**:

- Previous experience in a customer service or patient care role.
- Excellent communication skills, both verbal and written, with the ability to empathise and provide reassurance to patients.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Knowledge of cosmetic surgery procedures and post-operative care protocols is preferred but not required.
- Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.

**Benefits**:

- Competitive salary.
- Generous bonus.
- Opportunities for professional development and advancement within the company.
- A supportive and collaborative work environment dedicated to the well-being of our patients and employees.

48 hours per week over 5 days

**Job Types**: Full-time, Permanent

Pay: £28,704.00-£70,000.00 per year

Supplemental pay types:

- Bonus scheme

Work Location: In person

  • Surgical Care Specialist

    4 days ago

    Glasgow, Glasgow City, United Kingdom Carepro Limited Full time

    About the RoleWe are seeking a skilled and dedicated Surgical Care Specialist to join our team at Carepro Limited. As a Surgical Care Specialist, you will play a vital role in providing high-quality patient care and supporting our medical team.Key ResponsibilitiesWork in a friendly environment and expand your nursing career as a Surgical Care Specialist with...

  • Surgical Care Specialist

    3 days ago

    Glasgow, Glasgow City, United Kingdom Carepro Limited Full time

    About the RoleWe are seeking a skilled and dedicated Surgical Care Specialist to join our team at Carepro Limited. As a Surgical Care Specialist, you will play a vital role in providing high-quality patient care and supporting our medical team.Key ResponsibilitiesWork in a friendly environment and expand your nursing career as a Surgical Care Specialist with...

  • Ct Surgical Care Practitioner

    3 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    An exciting opportunity has arisen for a fully registered Surgical Care Practitioner to join the Cardiothoracic surgical team at The Golden Jubilee National Hospital. We have a busy unit with 6 cardiothoracic theatres. The successful applicant will also have the ability to work effectively and flexibly within the busy cardiothoracic department here at The...

  • Surgical Supplies Coordinator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

    NHS Scotland is a prominent healthcare provider in the UK, employing a diverse workforce of approximately 40,000 individuals across various clinical and non-clinical roles. Our organization is dedicated to delivering comprehensive healthcare services, including acute hospital care, primary care, community health, and mental health services to a vast...

  • Healthcare Support Worker

    7 days ago

    Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

    About the Role:NHS National Services Scotland is seeking a skilled and compassionate Healthcare Support Worker to join our Surgical and Vascular teams. As a key member of our healthcare team, you will provide essential care to patients with varied Vascular and surgical conditions.Key Responsibilities:Work alongside our nursing team to provide high-quality...

  • Healthcare Support Worker

    1 week ago

    Glasgow, Glasgow City, United Kingdom Nhs Scotland Full time

    About the RoleNHS Scotland is seeking a skilled Healthcare Support Worker to join our Surgical and Vascular team. As a key member of our multidisciplinary team, you will provide essential care to patients with varied vascular and surgical conditions.Key ResponsibilitiesProvide high-quality patient care in a 28-bedded ward, meeting the needs of a wide variety...

  • Trainee Ct Surgical Care Practitioner

    3 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    An exciting opportunity is available for a suitably experienced and registered health care professional to train as a cardiothoracic Surgical Care Practitioner (SCP). The training period is 3 years and involves part time study at Edge Hill University together with completion of clinical portfolio at GJNH. Full financial support for the academic work is...

  • Healthcare Support Worker

    4 days ago

    Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

    About the Role:NHS National Services Scotland is seeking a skilled and compassionate Healthcare Support Worker to join our Surgical and Vascular teams. As a key member of our healthcare team, you will provide essential care to patients with varied Vascular and surgical conditions.Key Responsibilities:Provide high-quality patient care and meet the needs of a...

  • Healthcare Support Worker

    3 days ago

    Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

    About the Role:NHS National Services Scotland is seeking a skilled and compassionate Healthcare Support Worker to join our Surgical and Vascular teams. As a key member of our healthcare team, you will provide essential care to patients with varied Vascular and surgical conditions.Key Responsibilities:Provide high-quality patient care and meet the needs of a...

  • Health Care Assistant

    7 days ago

    Glasgow, Glasgow City, United Kingdom NHS National Services Scotland Full time

    Job Summary:NHS National Services Scotland is seeking a highly motivated and dedicated Health Care Assistant to join our team in the Surgical Receiving Unit. As a key member of our nursing team, you will play a vital role in providing exceptional patient care and supporting the clinical team in the delivery of safe, effective, and compassionate care.Key...

  • Healthcare Support Worker

    6 days ago

    Glasgow, Glasgow City, United Kingdom Nhs Scotland Full time

    Job Summary:NHS Scotland is seeking a skilled Healthcare Support Worker to join our Surgical and Vascular team. As a key member of our multidisciplinary team, you will provide essential care to patients with varied vascular and surgical conditions.Key Responsibilities:Provide high-quality patient care in a 28-bedded ward, meeting the needs of a wide variety...

  • Healthcare Support Worker

    6 days ago

    Glasgow, Glasgow City, United Kingdom Nhs Scotland Full time

    Job Summary:NHS Scotland is seeking a skilled Healthcare Support Worker to join our Surgical and Vascular team. As a key member of our multidisciplinary team, you will provide essential care to patients with varied vascular and surgical conditions.Key Responsibilities:Provide high-quality patient care in a 28-bedded ward, meeting the needs of a wide variety...

  • Patient Coordinator

    6 days ago

    Glasgow, Glasgow City, United Kingdom Circle Health Group Full time

    About the RoleCircle Health Group is seeking a highly organized and detail-oriented Patient Administrator to join our team. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our patient administrative processes.Key ResponsibilitiesProvide exceptional customer service to patients, visitors,...

  • Patient Coordinator

    6 days ago

    Glasgow, Glasgow City, United Kingdom Circle Health Group Full time

    About the RoleCircle Health Group is seeking a highly organized and detail-oriented Patient Administrator to join our team. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our patient administrative processes.Key ResponsibilitiesProvide exceptional customer service to patients, visitors,...

  • Cardiac Surgical Nurse/ODP

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

    Exciting Career OpportunityWe are seeking a dedicated Cardiac Surgical Nurse/ODP to become a vital member of our esteemed surgical team at NHS Scotland. This role is integral to our mission of delivering exceptional Heart and Lung services, both locally and nationally.About the RoleAs a member of our Cardiac scrub team, you will engage in a variety of...

  • Patient Services Coordinator

    3 days ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Services Advisor at Nuffield Health Glasgow Hospital.Key ResponsibilitiesProvide exceptional customer service to patients, consultants, and visitors, ensuring a warm and welcoming experience.Manage and coordinate patient bookings, clinic rooms, and...

  • Patient Services Coordinator

    3 days ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Services Advisor at Nuffield Health Glasgow Hospital.Key ResponsibilitiesProvide exceptional customer service to patients, consultants, and visitors, ensuring a warm and welcoming experience.Manage and coordinate patient bookings, clinic rooms, and...

  • Patient Services Coordinator

    6 days ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Services Advisor at Nuffield Health Glasgow Hospital.Key ResponsibilitiesProvide exceptional customer service to patients, consultants, and visitors, ensuring a warm and welcoming experience.Manage and coordinate patient bookings, clinic rooms, and...

  • Patient Services Coordinator

    7 days ago

    Glasgow, Glasgow City, United Kingdom Nuffield Health Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Services Advisor at Nuffield Health Glasgow Hospital.Key ResponsibilitiesProvide exceptional customer service to patients, consultants, and visitors, ensuring a warm and welcoming experience.Manage and coordinate patient bookings, clinic rooms, and...

  • Medical Receptionist/Patient Care Coordinator

    2 days ago

    Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

    About Muirside PracticeMuirside Practice is a friendly and dynamic 5 GP partner practice within Baillieston Health Centre, part of NHS Scotland. We are a team of dedicated healthcare professionals, including ANPs, Practice Nurses, a pharmacist, Physio, and a reception team of 10.Job SummaryWe are seeking an enthusiastic and motivated individual to join our...