Customer Service Representative

3 weeks ago


Windsor, United Kingdom Page Personnel Full time

Lively office with great progression opportunities

**About Our Client**:
**Customer Support Adviser B2B - FMCG/Retail sectors. **This client is a fast growing UK based FMCG company primarily operating in the Health and Beauty space. In the UK, based in central Berkshire, they are an ambitious business, currently about £50 million in turnover, with the vision to double in the next 3-5 years.

**Customer Support Adviser B2B - FMCG/Retail sectors, Bracknell**
- To work with the 3PL partners to ensure that all collections and deliveries are On Time and In Full, with the correct documentation to satisfy both legal and customer requirements.
- To work with other departments, in particular Sales, Buying and Technical, to ensure that new accounts and new lines are set up accurately and in a timely fashion in a timely fashion, and delivery promises are satisfied.
- To work with the Sales team to ensure that excellent customer service is provided to all customers at all times.
- To complete and reporting appropriate KPI's.
- Accurately process customer pro forma invoices and sales orders on system, communicating progress to the customer appropriately and in a timely manner, through to invoice
- Maintain accuracy of data within ERP Sales Order System.

**The Successful Applicant**:
**Customer Support Adviser B2B - FMCG/Retail sectors**
- Customer focused but commercially minded.
- Highly organised and calm under pressure, with the ability to prioritise conflicting deadlines within a fast paced environment.
- Excellent attention to detail.
- A team player with a flexible approach to work.
- Displays pride, energy and ownership in performance of role.
- Detail focused, able to solve complex problems.
- Concise, clear and timely communication skills to enable close working relationships with internal functions and external suppliers and customers.
- Strong analytically & numerical skills.

**Experience/Skills Required**
- Previous experience of working in a Sales Order Processing team, FMCG highly desirable.
- Experience of working in a busy customer service environment, with excellent customer service skills.
- Experience of working with 3PL's to satisfy both UK and export sales orders.
- Experience with processing orders received from major UK multiples through EDI beneficial
- **Knowledge of Export and or working with large retailers is advantageous**

**What's on Offer**:
Salary circa £25,000 - £28,000 dependant upon experience



  • Windsor, United Kingdom Waste Connections of Canada Inc. Full time

    Description : As a Customer Service Representative, you will be the first point of contact for our valued customers, handling inbound calls related to waste management services. You will assist customers with inquiries, provide information about our services, address concerns, and ensure a seamless and positive customer experience. This role...


  • Windsor, Windsor and Maidenhead, United Kingdom American Income Life Ao - Jesse Wong Full time

    We're looking for talented individuals like you to join our team as our Customer Service Representative. About Us: At our company, we are dedicated to empowering our clients and exceeding their expectations. We're committed to innovation, excellence, and client-centricity. We believe in building strong partnerships and delivering unparalleled value to...


  • Windsor, Berkshire, United Kingdom American Income Life Ao - Jesse Wong Full time

    We’re looking for talented individuals like you to join our team as our Customer Service Representative. About Us: At our company, we are dedicated to empowering our clients and exceeding their expectations. We’re committed to innovation, excellence, and client-centricity. We believe in building strong partnerships and delivering unparalleled value to...


  • Windsor, United Kingdom LPN GROUP LTD Full time

    Whether you are new to sales or have experience, our office based in Slough is open to applicants with all different ranges of sales experience. This entry-level sales role will allow you to work with some of the biggest and most recognisable brands in the UK while raising brand awareness and revenue on their behalf. As mentioned before, no experience is...


  • Windsor, United Kingdom William Hill Full time

    **Location** 236, Dedworth Road, Windsor, England, SL4 4JR **Contract type** Full-time **Salary** £10.50 rising to £10.90 after passing probation **Hours** 35 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our...


  • Windsor, Berkshire, United Kingdom National Service Solutions Full time €17 - €18

    ```html Looking for a part-time position with no weekends? Look no further, we have it for you! We supply a big box home improvement store with over 600 different products. Each week you would be responsible for visiting the scheduled stores to merchandise the weekly delivery, write off any damaged or cut product, clean and tidy our bays throughout the...


  • Windsor, United Kingdom Peterson James & Co Ltd Full time

    Job Title: Customer Service Representative **Duties**: - Provide accurate information about products and services to customers - Resolve customer complaints and issues with empathy and patience - Maintain customer records and update information as needed - Collaborate with other departments to ensure customer satisfaction Qualifications: - Previous...


  • Windsor, United Kingdom World Duty Free Group Full time

    Customer Assistant - Customer Service Advisor Location - Windsor - Glorious Britain Pay - competitive hourly rate plus excellent benefits Contract - 18 hours per week, permanent, part time Working pattern - 3 out of 7 between the hours of 0800-1800 **Customer Service advisors** have a very exciting role to play in our stores, building rapport with our...


  • Windsor, United Kingdom World Duty Free Full time

    Location: Windsor Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Fantastic benefits inc bonus scheme, wellbeing support (EAP), staff discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service Advisor Location - Windsor - Glorious Britain Pay -...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    Windsor Customer Services £45k per year Full time / Permanent Job description Customer Service Team Leader £45,000 Windsor We are excited to be working with our wonderful client based in Windsor, who looking for a Customer Service Team Leader! They are looking for someone who has customer service experience, as well as someone who has experience...


  • Windsor, Windsor and Maidenhead, United Kingdom World Duty Free Group Full time

    Customer Assistant - Customer Service AdvisorLocation - Windsor - Glorious BritainPay - competitive hourly rate plus excellent benefitsContract - 18 hours per week, permanent, part timeWorking pattern - 3 out of 7 between the hours of Customer Service advisors have a very exciting role to play in our stores, building rapport with our customers, providing...

  • Sales Representative

    4 weeks ago


    Windsor, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **FULL TIME - Sales Representative - Greater London** **Are you an enthusiastic go-getter with a passion for sales and cultivating relationships? If you're in search of a work environment that provides flexibility and social engagement, your quest ends here!** About Us and Our Mission: Join the Core Marketing team, where innovation...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    Windsor Customer Services £42k - 45k per year Full time / Permanent Job description Customer Service Team Leader £42,000 - £45,000 Sheridan ward is delighted to be recruiting for a fabulous company based in Windsor, who are on the lookout for a new Customer Service Team Leader to join them! They are looking for someone who has strong customer service...


  • Windsor, United Kingdom Sheridan Ward Recruitment Full time

    Windsor Customer Services £38k - 45k per year Full time / Permanent Job description Customer Service Team Leader £38,000 - £45,000 Sheridan ward is excited to be recruiting for a brilliant company based in Windsor, who are looking for a new Customer Service Team Leader! They are looking for someone who has previous experience dealing with products or has...


  • Windsor, Berkshire, United Kingdom National Service Solutions Full time

    Looking for a part-time position with no weekends? We supply a big box home improvement store with over 600 different products. VEHICLE REQUIRED – TRAVEL TO VARIOUS STORES Part-time casual weekdays only (Tuesday & Wednesday) Phone allowance $15 per month Reliability and Flexible working hours/schedule Job Type: Part-time Casual, Permanent 50 per...

  • Sales Representative

    4 weeks ago


    Windsor, United Kingdom ARYAA Ltd Full time

    **IMMEDIATE START** - **NO EXPERIENCE** **REQUIRED** - **CUSTOMER SERVICE JOB ROLE** Sales and marketing role based in our vibrant Slough office! Your responsibilities will include representing prominent UK brands, fostering teamwork within a growing and friendly environment whilst continuing to upskill. We look for: - People willing to learn -...


  • Windsor, Windsor and Maidenhead, United Kingdom Legoland Full time

    Customer Services Advisor - Windsor, BerkshireJob Type: Guaranteed Hours - Seasonal (Fixed End Date)Location: LEGOLAND Windsor Resort, Windsor, SL4 4AYHours: Full Time Fully Flexible; working 5 days out of 7, covering hours that can be between 09:00am - 05:00pmContract Type: Seasonal, until Autumn 2024Here at LEGOLAND Windsor Resort our 2024 season is in...


  • Windsor, Windsor and Maidenhead, United Kingdom Kognitive Marketing Full time $17

    Kognitive Sales Solutions - Financial Sales Representative Kognitive Sales Solutions, in partnership with Canadian Tire, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering Financial Products on behalf of one of the...

  • Member Representative

    2 weeks ago


    Windsor, United Kingdom Nationwide Building Society Full time

    **Contract Type**: Permanent - **Ref**: R00BN09054 - **Closing Date**:25 April 2024 It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team. We need a **Member Representative** for our branch in **Windsor.** **This role is full time, 35 hours per week, Monday to...

  • Sales Representative

    4 weeks ago


    Windsor, United Kingdom LPN GROUP LTD Full time

    **About us** LPN GROUP LTD is recruiting due to client expansion in the heart of Slough. We are looking for motivated and ambitious individuals - NO EXPERIENCE NEEDED!!!! Our work environment includes: - On-the-job training - Company perks - Regular social nights - Overseas free travel - Casual work attire - Growth opportunities - Flexible working...