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Customer Support Administrator

4 months ago

Ipswich, United Kingdom Purple line Full time

**Customer Support Administrator**

Established in 2002, our company philosophy is to design, innovate and improve. This is reflected in the array of high-quality products and award-winning customer support offered to the recreational vehicles market. We are on course with substantial growth to reach our ambitious 5-year plan to be the market leader. Located in the beautiful rural surroundings of Suffolk, 10 minutes from Ipswich central.

**Responsibilities and Duties**
- Process sales orders
- Check data accuracy in orders and invoices
- Customer interaction with user and technical enqiures
- Arrange collection and despatch with Freight partners
- Liaise with the Logistics department
- Maintain and update sales and customer records

**Qualifications and Skills**
- Excellent organisational and multitasking skills
- A team player with a high level of dedication & attention to detail
- Proven work experience within customer support
- The ability to communicate technical information clearly
- Hands-on experience with MS Office
- Positive, Enthusiastic & Self-motivated

**Salary and Benefits**
- competitive salary plus yearly bonus
- 9 am - 5 pm Monday - Friday (Flexible hours considered)
- Generous company bonus scheme
- Friendly supportive team

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Profit sharing

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Work Location: In person