Administrative Support Specialist

2 weeks ago

Ipswich, Suffolk, United Kingdom Tate Full time

About the Role

Tate is seeking a highly motivated and organized individual to join our team as a Customer Service Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Main Responsibilities

  • Support partnership working with external organizations, maintaining links, and facilitating joint efforts.
  • Provide administrative support and assist in delivering specialist projects, data provision, information gathering, and system updates.
  • Undertake financial accounting and processing activities, ensuring accurate and effective financial record-keeping.
  • Monitor and maintain systems.
  • Control, amend, maintain, and review various manual and computerised records, data, and filing systems to ensure customer information is accurate and current.
  • Carry out clerical support functions, including letter writing, arranging appointments/meetings, and producing reports.
  • Maintain the daily rota for team members and arrange cover for sickness and annual leave.
  • Ensure stock levels for equipment and supplies are maintained, and faulty equipment is collected. Undertake routine safety checks on equipment.
  • Build effective relationships with team members to ensure the delivery of key projects and objectives.

Requirements

  • Customer Service experience, with a focus on communication and problem-solving.
  • Administration experience, with a strong attention to detail and organizational skills.
  • Experience dealing with external agencies, other internal departments, and different areas of the business.
  • GCSE's in Maths and English.

About Tate

Tate is a leading employment agency committed to promoting equal opportunities. We value and respect individuality and invite you to share your preferred pronouns in your application. We are dedicated to ensuring that every candidate has the best experience with us and encourage you to let us know if there are any adjustments we can make during the application or interview process.

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