Patient Services Advisor

3 weeks ago


Halifax, United Kingdom The Boulevard Medical Practice Full time

Job description

We are looking for a Patient Services Advisor to join our team 30hours per week. Monday-Friday.

Week 1..7.45am - 1.45pm

Week 2..12.30pm - 6.30pm

You will be working predominately at The Boulevard Medical Practice but will be required to work at our branch site Horne Street Surgery when required.

Are you reliable? Hard working? Ambitious? Enthusiastic? Good with people? Have good keyboard skills? Any experience of working in Primary Care or similar? Do you enjoy attention to detail? Do you like to be busy with no 2 days the same? If you are saying yes to all these questions we want to hear from you

NHS Pension

Basic Health Cover

You may be required to work overtime occasionally to cover for absences, this includes a Saturday morning. The practice is also developing services with other local practices and there may be opportunities to work in the future at other local practices or for the delivery of extended hours.

Your role will be predominately working within our busy Reception team. Your main duties will be as follows:

- Working on main reception
- greeting patients, booking appointments, sample handling, new patient registrations etc.
- Working on the incoming telephone lines
- you will be the 1st line of contact for our patients. Dealing with all incoming enquiries.
- Outbound calls
- arranging follow up appointments.
- Internal/ External mail handling
- Filing of patient notes
- Monitoring our E-consultation inbox and NHS Mail inbox.

Applicants will need to be able to work well within a team setting but also independently when required.

The practice is committed to the development of all staff. Experience is not essential as full training will be given but some experience of customer service is preferred.

Applicants must have GCSE or equivalent passes at grade C or above in Math's and English.

Experience of working with systmone would be advantageous but not necessary.

The purpose of The Boulevard Medical Practice is to offer care, support and advice to all patients to enable them to maximise their quality of life.

We are a very busy surgery within central Halifax. We have two sites that we currently work across
- The Boulevard Medical Practice and Horne Street Surgery.

Previous applicants need not apply.

**Job Types**: Part-time, Permanent

Pay: £11.50 per hour

Expected hours: 30 per week

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Application question(s):

- What do you think makes a good Patient Services Advisor?

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person

Application deadline: 25/03/2024



  • Halifax, United Kingdom The Boulevard Medical Practice Full time

    Job description We are looking for a Patient Services Advisor to join our team 17.5 hours per week. Monday-Friday. Week 7.45am - 11.15am You will be working predominately at The Boulevard Medical Practice but will be required to work at our branch site Horne Street Surgery when required. Are you reliable? Hard working? Ambitious? Enthusiastic? Good with...


  • Halifax, United Kingdom Tailored Recruitment Consultancy Full time

    Tailored Recruitment Consultancy are working with an established Manufacturing business in Halifax to recruit a Customer Service Advisor for their existing busy Customer Service department.Reporting into the Customer Service Manager your job will involveOrder processing and order management in a timely and detailed manner.Telephone enquiries and customer...


  • Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    Calderdale Intermediate Care Rehabilitation team are looking for a well organised individual with excellent communication skills to join the team. The post holder will be responsible for a range of administration and clerical duties relating to the flow of patients into, and out of, Calderdale Intermediate care beds and specifically identified discharge to...


  • Halifax, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - location Halifax** **Start Date: 27th June 2023** **Pay Rate: £11.65** **Working Hours: Mornings - Start times anytime between 9am to 11aM/Finish times anytime between 5pm to 7pm** **Training Monday to Friday 9-5** **Duration: 6-month initial temporary contract with permanent opportunities** **Possibility to work from home...


  • Halifax, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - location Halifax** **Start Date: 27th June 2023** **Pay Rate: £11.65** **Working Hours: 4 day week days - Start times anytime between 8am to 10aM/Finish times anytime between 5:45pm to 7:45pm** **Training Monday to Friday 9-5** **Duration: 6-month initial temporary contract with permanent opportunities** **Possibility to...

  • Contracts Advisor

    1 week ago


    Halifax, United Kingdom Touch Talent Limited Full time

    Service Customer Advisor Halifax Salary dependant on experience Position Overview: We are seeking a highly motivated and customer-focused individual to join our contracts team as a Service Contracts Advisor. In this role, you will be the primary point of contact for our clients, providing expert assistance, resolving inquiries, and ensuring a seamless...

  • Contracts Advisor

    1 week ago


    Halifax, United Kingdom Touch Talent Limited Full time

    Service Customer AdvisorHalifaxSalary dependant on experiencePosition Overview: We are seeking a highly motivated and customer-focused individual to join our contracts team as a Service Contracts Advisor. In this role, you will be the primary point of contact for our clients, providing expert assistance, resolving inquiries, and ensuring a seamless...


  • Halifax, United Kingdom Calderdale Council Full time

    Application closing date 24/09/2023 - Location Halifax - Salary Scale 4: £22, 369 - £24, 054 per annum - Package Permanent - 37 Hours a week. The Shay Stadium | Halifax - Job category/type Council - Job description**Post Ref**: CC760 **We are currently recruiting**: A passionate and proactive Social Care Advisor to work within The Gateway to Care Team at...

  • Sales Advisor

    4 weeks ago


    Halifax, United Kingdom New Look Full time

    Sales Advisor - Permanent- Halifax- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved...


  • Halifax, United Kingdom Calderdale Council Full time

    Application closing date 20/08/2023 - Location Halifax - Salary Scale 4/5 SCP 7 to 17, £22,369 - £26,845 per annum. - Package 1 x 12 month Full Time Fixed Term Customer Service Advisor (Early Assistance and Support Team) Monday to Friday 9am - 5pm. - Job category/type Council - Job description**Post ref: CC634** Please note: Priority applicants will be...


  • Halifax, United Kingdom Calderdale Council Full time

    Application closing date 20/08/2023 - Location Halifax - Salary Scale 3-4, SCP 5-11; £21,575 - £24,054 Pro Rata Per Annum. - Package 32.5 Hours a week, Permanent. - Job category/type Council - Job description**Post Ref: CC740** **Please note**:Priority will be given to internal applicants. We are looking to recruit customer a focused individual who has a...

  • Optical Assistant

    4 days ago


    Halifax, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Halifax** **Working hours: Full time or part time hours available - weekend working is essential** **Experience level: Previous Optical experience is essential for this role** **Perks: Extra day off on your birthday** **Discounted hearing and eyecare benefits** **Enhanced sick pay** **Enhanced pay for family...

  • Holiday Advisor

    3 weeks ago


    Halifax, West Yorkshire, United Kingdom Vertu Motors group Full time

    Bristol Street Motors Nissan Halifax We are currently looking for a Sales Advisor to come and join our team at Bristol Street Motors Nissan Halifax! We are offering an industry leading basic salary of £28,000 plus an OTE of £34,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working patterns...

  • Sales Advisor

    3 weeks ago


    Halifax, West Yorkshire, United Kingdom Vertu Motors group Full time

    Bristol Street Motors Nissan Halifax We are currently looking for a Sales Advisor to come and join our team at Bristol Street Motors Nissan Halifax! We are offering an industry leading basic salary of £28,000 plus an OTE of £34,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working patterns...


  • Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    Monitor the waiting times targets on the BCSP system and raise issues immediately with the Manager to enable action to be take i.e. additional clinics. Prepare for screening clinics including patient note retrieval and tracking of patient progress within the screening pathway. Maintain accurate tracker record for patient notes and collate notes in...


  • Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    An exciting opportunity has arisen for a highly motivated person to take on the post of Bowel Cancer Screening Administrator. The post holder will be based at Calderdale Royal Hospital but may be expected to travel between two Acute Trusts providing Bowel Cancer Screening Services. The post holder will assist in preparing for Nurse Led Pre-Assessment Clinics...


  • Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    Yorkshire Fertility is a large satellite IVF unit seeing 900 new referrals and 500 IVF cycles each year, linking in with a number of IVF units for their laboratory services. The post will involve providing a friendly customer focused reception/clerical service to clients attending appointments at Yorkshire Fertility and to provide admin support to the...

  • Contracts Advisor

    2 days ago


    Halifax, West Yorkshire, United Kingdom Touch Talent Limited Full time

    Service Customer Advisor Halifax Salary dependant on experience Position Overview: We are seeking a highly motivated and customer-focused individual to join our contracts team as a Service Contracts Advisor. In this role, you will be the primary point of contact for our clients, providing expert assistance, resolving inquiries, and ensuring a seamless...


  • Halifax, United Kingdom InHealth Full time

    **Job title**: Administrator ( Failsafe Officer) **Hours**: Monday - Friday **Contract**: Full-Time **Location**: Halifax **Introduction**: InHealth Intelligence is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2011 InHealth Intelligence has grown to offer fully managed services across the country. To increase...


  • Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

    To manage autonomously, a clinical workload of patients/clients, assessing and treating patients and maintaining clinical records, referring queries to senior staff. To have speech and language therapy assessment and treatment skills in the areas listed but not limited to: Triage of referrals Identification of therapy needs Speech language and communication...