Apprentice Administrator

7 months ago

Halifax, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

Monitor the waiting times targets on the BCSP system and raise issues immediately with the Manager to enable action to be take i.e. additional clinics. Prepare for screening clinics including patient note retrieval and tracking of patient progress within the screening pathway. Maintain accurate tracker record for patient notes and collate notes in preparation for Screening Clinics.

To assist in the waiting list management and listing of patients for the Screening programme. Maintain and order stationery for the Screening service. Ensure supplies of patient literature are ordered and maintained. Liaise between community screening clinic locations to ensure smooth transition of information along the patient pathway.

Attend and participate in regular Regional and Screening Centre team meetings to provide seamless service across the single programme. Ensure accuracy of all letters / Clinic Lists and GP Notification Lists produced by checking details of each of these. The post-holder will circulate result letters to the appropriate GPs, alerting them to patients who failed to attend appointments Provide patients and carers with general non-clinical advice and information about the screening services. Prepare for screening clinics including ensuring patient lists are available to the staff at clinic and tracking of patient progress within the screening pathway To develop administrative procedures to provide a seamless Screening service.

To inform the Bowel Cancer Screening Programme Administration Manager of any issues relating to clinics or targets. To inform the Bowel Cancer Screening Programme Administration Manager of any issues relating to patient pathways and waiting time targets. Liaise with cancer teams in other Trusts regarding clinic arrangements/MDT listings. Ensure confidentiality and security of data in accordance with organisational requirements and the data protection act.

To respond to callers and/or visitors promptly and courteously. Identify their needs, providing information or referring them as appropriate. To provide cover for absence of other administrators when possible. Any other duties that may be required to ensure continuity of service.

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