Senior Complaints Officer

The main skills required for this role are; The post holder will manage and co-ordinate all complaints received within the Trust and decide on how the correspondence received should be processed, e.g. formal complaint, informal complaint, professional to professional enquiry, in line with the NHS Complaints Standards The post holder will review, allocate and...

The successful applicant will be a key member of our Trust's PALS & Complaints Team, coordinating responses to concerns and complaints raised by those that use our services. They will ensure we respond to complaints in a way that resolves them for the person who is raising the concerns and results in service improvements for our organisation. This will...

Patient Advice and Liaison Service **Band 3 **Support Officer **Full time - 37.5 hours permanent contract **We are looking for a motivated and dedicated person to support with the management and response of concerns and complaints at the Trust. The PALS and Complaints Support Officer role is an interesting and diverse position that involves receiving and...

We are looking for a motivated and dedicated person to support with the management and response of concerns and complaints at the Trust. The role is an interesting and diverse position that involves receiving and responding to feedback from individuals, family and carers and helping to respond to their concerns through the complaints process. We are looking...

**Responsibilities**: - Demonstrate a high level of customer service and contact with customers, whilst maintaining a impartial and professional service on all aspects of complaint cases. - Oversee all new complaints in acccordance with the Police Reform Act and the Complaint and Misconduct Regulations. - Be responsible for the research and assessment of...

Senior Communications Officer - Band 6 - 37.5 hours - Permanent** Tameside and Glossop IC NHS FT is looking to appoint a senior communications officer within the Communications Team. We're looking for an individual with a thirst for development, ambition and drive to progress their career in corporate communications. You willoffer a broad skill-set...

Senior Communications Officer - Band 6 - 37.5 hours - Permanent Tameside and Glossop IC NHS FT is looking to appoint a senior communications officer within the Communications Team. We're looking for an individual with a thirst for development, ambition and drive to progress their career in corporate communications. You will **offer a broad skill-set...

**Little Giggles is seeking a highly motivated and organised individual to work within it's Ashton-Under-Lyne Nursery Reception.** **Hours - Alternate early and late shifts 07:30-17:00 or 08:45-18:00** **Experience - Five years administration experience essential** **Salary - Starting at £20,000** **Guaranteed week off at Christmas each year!** **Key...

Senior Finance Officer - Band 4 - 37.5 hours We are looking to recruit a band 4 Senior Finance Officer, within a busy Financial Services Team. The post holder will be required to provide a comprehensive, efficient, timely and professional service, working closely Financial Management Team and reporting to/supporting the Assistant Head of Financial...

A Senior Finance Officer position based in Ashton-under-Lyne. The position is an immediate start on a temporary basis. This role advised is on an hourly pay rate between £13.00 - £15.00, with flexible working available. **Client Details** Our client is part of the NHS family based in Ashton-under-Lyne. The Trust serves the community, providing a range of...

Aspire People Limited is seeking a skilled School Office Coordinator to join our team on a permanent basis. The successful candidate will be responsible for carrying out day-to-day duties in the school office, including meeting and greeting visitors, answering phone calls, and performing general administrative tasks.Key Responsibilities:Meet and greet all...

The postholder will be joining our transport team based at Trust Headquarters in Ashton-under-Lyne. The team provide all aspects of transport management within the Trust, including fleet vehicle management, medical records courier management, car park management and taxi management. The postholder will be predominantly responsible for our car park...

Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary. To provide administrative support including when appropriate to all senior team members to support a range of department initiatives. Assist the Governance and Business Lead in day-to-day activities as directed. Working...

We are looking for a Senior Administrator to work on a permanent basis near Ashton Under Lyne. The role is working for a large manufacturing company, so if you have any experience of working as a Senior Administrator within Engineering, Manufacturing and/or Production sectors this would be advantagous. Salary is c£30-35,000 per annum plus 25 days holiday...

Safe Start School Tameside, is an Independent SEN provision for students 11-16 years with additional needs. The well-being and achievement of every child are of utmost importance to us and it is only through a supportive partnership between students, families, school and other professionals that we can achieve this. We are looking for a reception/attendance...

**MAIN RESPONSIBILITIES**: To ensure compliance with Trust SFIs, standing orders and scheme of delegation. To support a professional and responsive can do culture within the team to ensure that all staff are customer focused and provide a high-quality service. Effectively plan own day-to-day workload, working with minimum supervision. Ability to use own...

3 month temporary role initially - Someone with strong customer empathy - Great experience of dealing with complaints Our specialist client has a hybrid-working role available on a 3 month contract initially as a Complaint Resolution Coordinator. This position is working in a busy team who are responding to requests captured by the call centre for any...

Our Client is looking to hire a Finance Officer - Service Charges. **Who they are**: They are one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands. They provide quality, low-cost housing and play a wider role in making sure their tenants thrive in their homes and benefit from living in healthy,...

The post holder will work as part of a team in delivering an effective service supporting managers and staff across the locality. In particular the post holder will provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the...

The purpose of the job is to monitor, audit and report the facilities services'standards across Pennine Care NHS Foundation Trust (PCFT)'s sites. This will involve carrying out audits and writing audit reports. The majority of audits will relate to cleaning services, as per the standards in the National Standards of Healthcare Cleanliness (NSoHC), but the...