Tenant Liaison Officer

5 months ago


Bristol, United Kingdom Avocet Recruitment Full time

**Position**:Liaison

The Liaison position is responsible for providing support to the Property Manager and the Operations Team by providing guidance and direction on all operational matters. The Liaison will work with the Operations Team to ensure that all policies, procedures, and guidelines are met and exceeded. This position will be responsible for day-to-day operations of the property while maintaining a positive, productive, and professional attitude at all times.

**Core Functions**:

- Provide direction and support to the Property Manager and Operations Team in all operational aspects of the property
- Assist with training property managers and assisting with maintenance requests
- Assist with marketing activities including but not limited to leasing, marketing appointments, marketing materials, etc.
- Assist with tenant relations including but not limited to follow up on outstanding issues, tenant complaints, etc.
- Assist with tenant move-in / move-out assistance including but not limited to inventory updates, moving equipment moves, etc.
- Provide support for tenants in any administrative or customer service roles as needed
- Support and maintain vendor relationships as needed
- Maintain accurate records in tenant management software systems
- Other duties as assigned by Property Manager or Operations Team

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: RLOBRS


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