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Retail Coordinator

3 months ago

Watford, United Kingdom National Animal Welfare Trust (NAWT) Full time

A fantastic opportunity has arisen to join National Animal Welfare Trust’s team as a Retail Coordinator, at an exciting time of growth and development within its retail function.

You will be working for a charity that never stops caring for its animals and people, striving to give every animal the best chance of finding a new home. Operating five rehoming centres and three shops across the south of England, we are committed to improving the lives of the UK’s pets, helping around 1,500 animals each year.

**Position**: Retail Coordinator

**Location**: Head Office based, Watford WD25 8WT

**Salary Range**: £12,480 per annum (£12.00 per hour)

**Hours**: Part-time, 20 hours per week (working pattern can be flexible)

**About the role**:
You will be involved in all areas of retail from shop operations, to buying and merchandising, to online marketplaces and ecommerce as well as contributing to the development of an ambitious new retail and commercial strategy.

This is an exciting role, ideal for someone passionate about developing a career in retail - including graduates and returners.

Reporting to the Retail Development Manager, some of your key responsibilities will include:

- **Supporting the Retail Development Manager with the management and development of NAWTs retail and commercial activities;**
- **Maximising income and profitability and working collaboratively with customers and internal stakeholders;**
- **Managing the day-to-day processing of NAWT New Goods and Online Gift Shop orders;**
- **Responsibility for the day-to-day management of NAWTs eBay shop.**

**About you**:
Ideally you will have experience of charity retailing, having worked in a shop or other Head Office support role. Experience of selling on eBay and other marketplaces would also be beneficial.

You will have a positive and proactive approach to work, with excellent customer service skills, having the customer and the charity at the heart of everything you do. Above all we’re looking for someone who can bring enthusiasm and ideas, combined with a practical, can do attitude.

So, if you are the kind of person who enjoys a busy and varied role, with an empathy for the aims of NAWT, and would relish the opportunity to gain lots of experience in different areas of retail - this may be the job for you

As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:

- 25 days annual leave plus bank holidays (pro-rated for part time team members)
- Contributory pension
- Group Life Assurance
- Access to a free 24/7 support service including legal, financial, emotional and medical advice.

**Job Types**: Part-time, Permanent

Pay: £12,480.00 per year

Expected hours: 20 per week

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 21/06/2024

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