Remote French Customer Service

2 weeks ago


London, United Kingdom Search Consultancy Full time

**French Customer Service Advisor**

**Work from Home - Fully remote role**

**Monday to Friday -**rotational shifts and weekend every 4 weeks

**Annual Salary** - £21,000 then £22,000 after probation

**Start date** - Monday 30th January 2023

Are you fluent in French and looking for an exciting new career opportunity?
Exciting opportunity with our market leading Ecommerce client. We're looking talented French speakers who are creative big thinkers with small egos to achieve our ambitious plans. Most importantly you will bring strong French customer service experience andan ability to 'wow' the customer.
In return we are offering you a competitive salary of £22,000 with a fully remote working position. Full training and equipment is provided for.

**Key Responsibilities**:

- Taking control of situations and thinking on your feet to make smart decisions in order to resolve customer queries.
- Understanding customer's needs so as to be able to deliver the best solution for each of them in line with our key performance indicators
- Working independently to find information to exceed customers' expectations and educate yourself
- Navigating multiple systems simultaneously in order to update e-records promptly and accurately
- Proactively provide support and assistance to colleagues and work together as a team to provide feedback and suggestions to help the company grow & retain its customer base
- Maintain confidentiality in receiving and recording payments and reporting any discrepancies regarding information or system faults in line with operational procedure

**Requirements**:

- Fluency in French - Essential
- Experience in a contact centre or customer facing role
- Demonstrate excellent customer care skills
- Willing to go above and beyond to deliver an excellent customer experience
- Able to maintain composure when interacting with a diverse range of telephone callers who can become difficult or distressed
- Can adapt quickly to changes in products, process and technology
- Proven track record of excellent attendance and time-keeping



  • London, United Kingdom Huntress Full time

    **French Customer Service Advisor** **Located -**Hammersmith, London **Hourly pay rate -**£16.50-£17.50 per hour **Duration -**2 month temporary assignment **Hours -**Monday to Friday 9am-5pm - 35 Hours per week **Office based** **French Customer Service Advisorduties**: - Accurate order entry ensuring no discrepancies with purchase orders - Arrange...


  • London, United Kingdom Wild Berry Associates Full time

    We are recruiting a French Speaking Customer Service Advisor for an exciting online travel company, this role is for 6 months starting ASAP. You will speak business level English and French. This is a hybrid role, the office is based in central London. - Confidence will be key to this role as you will need the ability to handle complaints, mediation and...


  • London, United Kingdom Evolve Recruitment Full time

    **Job Title: French Speaking Customer Services** **Location: Kentish Town (work from home)** **Salary: upto £28k + Benefits** **Key Responsibilities** Must be fluent in French. - Experienced in customer service (say 3-5 years + and not less than 2-3 years). - Ideally experience in a pharmaceutical company or with another technical product. Someone who...


  • London, United Kingdom The Language Business Full time

    We have a fantastic new job opportunity for French & Spanish speaking Customer Service Specialist to join a global, luxury cosmetics and lifestyle beauty brand to support both their French and Spanish speaking business clients with daily customer service queries. London office & Hybrid (2/3 days a week office, 2/3 days a week remote split) LANGUAGES ...


  • London, United Kingdom French Selection UK Full time

    FRENCH SELECTION Industries & Services Polish speaking Customer Account Coordinator Hybrid Working Available *** To contact dormant accounts and find solutions to encourage re-activation Fluent in Polish (written and spoken) - Essential - Previous experience in customer service and/or account management – Essential - Bilingual and Multilingual...


  • London, United Kingdom The Language Business Full time

    We have a fantastic new job opportunity for French & Spanish speaking Customer Service Specialist to join a global, luxury cosmetics and lifestyle beauty brand to support both their French and Spanish speaking business clients with daily customer service queries. LOCATION London office & Hybrid (2/3 days a week office, 2/3 days a week remote split)...


  • London, United Kingdom Parkside Office Professional Full time

    My client is looking for driven **"French speaking Onboarding Support Specialist"** to support and onboard customers as well as improve onboarding the process with exceptional customer services skills. You will be directly responsible for impacting a customer's first experience of working with our business, working to KPIs that directly measure customer...


  • London, United Kingdom French Selection UK Full time

    FRENCH SELECTION Industries & Services Dutch speaking Customer Account Coordinator Hybrid Working Available *** To contact dormant accounts and find solutions to encourage re-activation Fluent in Dutch (written and spoken) - Essential - Previous experience in customer service and/or account management – Essential - Bilingual and Multilingual Job...


  • London, United Kingdom French Selection UK Full time

    FRENCH SELECTION Industries & Services Italian speaking Quality Manager (Food / FMCG) Successful International Food & Beverage Service Company based in London Hybrid working & Visa sponsor on offer Italian speaking Quality Manager (Food / FMCG) The role involves overseeing the customers' daily technical needs, aligning with the company's quality...


  • London, United Kingdom Euro London Full time

    Do you speak French and are interested in a job in customer success in the charity sector? I'm currently recruiting on behalf of a fundraising platform in the charity sector, who are looking for a French-speaking Customer Success Manager to work on a fully remote basis, with the option to use an office space anywhere in the UK! Fluent French to a...


  • London, United Kingdom Language Recruitment Services Ltd Full time

    **Customer Service Executive with French OR Spanish** **Location - London** **Salary - £27,000 per annum plus excellent benefits** **Permanent / Hybrid** **Job Ref: CF1202433** LRS is recruiting a **Customer Service Executive with French OR Spanish** for their client, a luxury design company based in London. A well-established business in the...


  • London, United Kingdom French Selection UK Full time

    FRENCH SELECTION RECRUITMENT SPECIALISTS International Business Industries & Services Our client is a well-established commodity trader operating on a global scale Responsibilities French speaking Shipping Coordinator Salary: Competitive Location: London Ref: 4175FS *Hybrid working system after training**Full time permanent position* Main duties: ...


  • London, United Kingdom French Selection UK Full time

    FRENCH SELECTION RECRUITMENT SPECIALISTS International Business Industries & Services French speaking Quality Manager (Food / FMCG) London Ref: 743QA Company Profile Successful international food & beverage service company based in London Hybrid working & visa sponsor on offer Responsibilities French speaking Quality Manager (Food / FMCG) Salary:...


  • London, United Kingdom French Selection UK Full time

    FRENCH SELECTION Industries & Services Dutch Speaking Logistics Coordinator Location: London, City of London (2 days in the office/ 3 days WFH every week) Processing orders and monitoring shipments - Handling enquiries, complaints and other aspects of customer service as required - Helping with identifying sales leads when applicable - Inputting...


  • London, United Kingdom Earnix Full time

    Job Description We are looking to hire a French-speaking Customer Success Manager who will be responsible for maintaining and expanding relationships with a portfolio of customers in France. What you’ll do: Be the customer advocate within the organization - operating as the lead point of contact for customer matters specific to your accounts....


  • London, United Kingdom Euro London Full time

    Do you speak French and have an interest in charity, support and helping others? This is an amazing opportunity involving all the above! Joining an established start-up Non-Profit organisation as a Customer Success Manager, you will receive comprehensive training on all aspects of the Non-Profit market! So, whether you have experience in this field or are...


  • London, United Kingdom NL Recruitment Full time

    **French Speaking Customer Service Agents WFH/Hybrid** We're looking for a French Speaking Customer Service Agent to join one of Europe's largest outsourced centres. You will be confident at dealing with customer queries and have a natural ability to influence sales. Ideally you should have a strong background within call centres previously. Although this...


  • London, United Kingdom Vista Full time

    **Who We Are**: Vista’s Customer Experience and Marketing organization serves, inspires and delights customers - and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to...


  • London, United Kingdom Euro London Full time

    Job functions: Speaking to both customers and clients to quickly get to the root of their problem. Providing timely and accurate customer feedback. About the role: - Use a positive personality and experience, not a script - Assisting customers with their technical and software related problems - Configuring and installing software over the phone at...

  • French specialist

    5 days ago


    London, United Kingdom French Selection UK Full time

    FRENCH SELECTION RECRUITMENT SPECIALISTS International Business Industries & Services Main Duties: Assist in preparing catalogue notes and condition reports, catalogue property through photography and research, contribute to smooth sale operations, aid clients during sale week, conduct pricing and valuation research, gain insight into the market and...