French Customer Services

2 weeks ago


London, United Kingdom Evolve Recruitment Full time

**Job Title: French Speaking Customer Services**

**Location: Kentish Town (work from home)**

**Salary: upto £28k + Benefits**

**Key Responsibilities**

Must be fluent in French.
- Experienced in customer service (say 3-5 years + and not less than 2-3 years).
- Ideally experience in a pharmaceutical company or with another technical product. Someone who is used to dealing with customers who understand their product in ways we never will, rather than for example fashion company customer service.
- Likes talking to customers and taking calls - able to listen, diagnose issues and resolve promptly, identifying trends and issues, not just trying to get the customer off the phone/being reluctant to take calls.
- Can write confidently and clearly (we will assess their style as well as the language skills in the written task referred to above)
- Self-organised and self-motivated as they will be entering a lot of orders day in and day out so they need to be someone who enjoys being in a customer service processing role



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