Band 3 Ward Services Coordinator

2 months ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job overview**:
If you have the passion for working in a fast paced hospital environment and willing to work in a dedicated team within acute medicine who have high standards then we would like to hear from you.

If the above description sounds like you then please contact Karen Cook or Gaynor Allen on 0121 424 2405 or 0121 424 0220 for an informal discussion about the vacancy. We'd love to hear from you.

**Main duties, tasks & skills required**:
The role includes aspects such as ordering and maintaining stock levels for the use of the multidisciplinary team and working with facilities housekeeping to maintaining a high standard of cleanliness and hygiene within the area. Additionally you would be expected to have good communication skills, ability to maintain medicines management and working collaboratively with other members of the multidisciplinary team and departments.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Evidence of Level 2 on both Maths & English qualifications ( CSE Grade 1/ GCSE Grades 4-9 or A* -C / Level 2 Functional Skills / O Level grade A-C / Level 2 National Certificate / Level 2 National Diploma / Level 2 ESOL )

Evidence of completion of Level 3 Qualification or above in Health / Social Care or Hospitality & Catering ( BTEC/ CACHE Level 3 Award / Level 3 Certificate or Diploma ) or 2 A levels or equivalent experience of working in the NHS in a patient/public facing role in health / care or hospitality & catering

Evidence of completion of training associated with employment in a role associated with health / care / hospitality or catering i.e. : Customers service/ Food Hygiene / Care Certificate/ Health & Safety i.e. COSHH

Evidence of completion of "in house" training associated with employment, via on-line training platforms, Moodle, in house training etc.

**Experience**:
**Essential**:
Considerable experience of working in a health/ care role or hospitality/ catering role which is customer facing in an NHS or health / care provider role as part of a multi-disciplinary team

Experience of undertaking audit of stock and replenishment of supplies

Can demonstrate understanding of the roles which make up the team of health and care staff within a hospital setting

Can demonstrate understanding of the following:
Health & Safety

Infection prevention control practice

Food hygiene practice /standards

Moving and handling

Customer service /care skills

Can demonstrate awareness and understanding of how they may be exposed to distressing situations associated with hospital patient care

Can demonstrate understanding of how this role contributes to patient health and wellbeing

Can demonstrate understanding of Equality, diversity and inclusion and how this relates to this role

Can demonstrate an understanding of Safeguarding and how this relates to the role

Can demonstrate how data protection and confidentiality relate to the role

Understands and supports ward / service routine and structures.

Participates in training associated with the role.

Supports / trains and educates new staff on the role / duties associated with the role.

**Disclosure and Barring Service Check**:



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