Customer Care Coordinator

3 weeks ago


Norwich, United Kingdom Howells Solutions Full time

**Customer Care Coordinator - New Build Housing**

**Norwich**

**£25,000 - £30,000 + Holidays + Benefits**

My Client are a reputable residential new home builder. With a good reputation and a strong work force team, they deliver quality affordable and private houses across the UK.

Currently in need of a Customer Care Coordinator/Customer Service Coordinator. This is a full time position Mon - Fri.

Key Requirements
- Office /call centre customer service experience
- Accurate data entry skills
- PC Literate, MS Office
- Experience of working in a fast paced environment ideally for a main contractor or housing developer

Key Responsibilities
- Dealing with incoming queries and inputting details onto the in-house system
- Deliver a professional and helpful after sales service to all customers
- Liaising with depts to resolve issues
- Ensure customers are all contacted within company timelines

**Experience working in Construction/Housing is essential. You must understand and have experience with defects / repairs within new homes.**

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Norwich, Norfolk: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 37243



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