Employee Advocate Partner

6 days ago

Remote, United Kingdom Yelp Full time

**Summary**:
Yelp is looking for an Employee Advocate Partner to join our Advocate Partner (AP) Team. You will be part of a dynamic team of employee relations experts and will use your coaching, performance enablement, change management, workplace safety, and employment law experience to help grow the Advocate Partner function at Yelp and to maintain and improve upon our engaging and inclusive culture. As an Employee Advocate Partner, you are responsible for developing and maintaining positive, value-added, consultative relationships with business leaders and HRBPs across the organization. You’ll leverage these relationships of trust to identify and resolve employee issues within these groups. You’ll be responsible for coaching and advising leaders and employees on all performance management matters including absenteeism, performance, conduct and harassment, and ensuring compliance with policies, practices, and applicable employment legislation. You must have a broad knowledge base in developing policies and procedures, conducting internal investigations through to resolution, and consulting with leaders on employee issues and trends.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

This is a full-time remote role based in the United Kingdom.

**What you'll do**:

- You will work with managers and employees as needed to understand, monitor, and resolve complaints and conduct investigations/grievances as needed
- You will participate in policy interpretation and assist in developing organizational policy and procedural efficiencies
- You will design and facilitate leadership training on key employee relations topics
- You will utilize a consultative approach to provide objective coaching and counseling services to managers and employees. Guide managers through the appropriate steps to be taken for corrective action due to disciplinary or performance issues
- You will identify opportunity areas and implement programs to drive a proactive employee relations climate
- You will facilitate involuntary exit process and conduct exit interviews
- You will actively contribute to the success of the AP team
- You will complete other duties as assigned

**What it takes to succeed**:

- You have a minimum of five years of Human Resources experience with a strong understanding of employee relations and employment law
- You have a Bachelor's degree and CIPD certification preferred
- You have experience in an HR consulting role with a demonstrated ability to influence without authority
- You have experience working in employee relations in a global organization and have a strong understanding of the nuances and complexities of labor laws in different countries
- You have the ability to remain professional under pressure and exceptional conflict resolution skills
- You have the ability to effectively work independently and identify when to engage additional resources or escalate as necessary
- You can demonstrate the ability to set priorities, manage multiple responsibilities, and deliver against deadlines
- You have excellent interpersonal skills and experience dealing with all levels within an organization
- You have excellent verbal, written, and presentation communication skills; experience contributing to the development of employee communications and training programs
- You have sound analytical, critical thinking, problem-solving and negotiating skills with the ability to understand and contextualize broad HR issues
- You have the ability to conduct investigations and drive to positive resolution
- You have impeccable discretion when handling sensitive and confidential information
- You have experience in a high volume contact center environment and you are comfortable with ambiguity

**What you'll get**:

- Competitive salary, a pension scheme, and an optional employee stock purchase plan.
- 25 days paid holiday (rising to 29 with service), plus one floating holiday.
- £150 monthly reimbursement to help cover remote working expenses.
- £81 caregiver reimbursement to support dependent care for families.
- Private medical insurance and health cash plan.
- Opportunities to participate in digital events and conferences.
- £81 per month to use toward qualifying wellness-related expenses.
- Quarterly team offsites.

**Closing**:

- Yelp values diversity. We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status._
- Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible

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