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Business Support Officer

4 weeks ago

Smith's Wood, United Kingdom Solihull Metropolitan Borough Council Full time

Job Introduction

At Solihull Metropolitan Borough Council, we are on a transformational journey, designed to improve the experience of the children and families we work with. We are investing in our services and people and putting additional resources in place to ensure the best possible outcomes for our children, young people and their families.

We are looking for passionate, motivated individuals who are driven to serve the communities of Solihull, and the families within them, to help us make this happen.

We have exciting part time opportunities for Family Hub Business Support Officers to join our Public Health directorate on an 18 month Fixed Term contract opportunity at this exciting time as we launch multiple Family Hubs across the Solihull borough. The posts we currently have available are:

- Part time, working 18 hours per week, 3.30pm - 8pm, over 4 evenings per week

The Family Hubs will provide a high quality and effective service to children, young people and families through a team of multi-agency professionals working together to offer support. The aim of Solihull Family Hubs is to give children and families the best start in life through a ‘one-stop’ shop approach, enabling them to get the support and services they need, including virtual appointments and online group sessions.

This role is part of a multi-disciplinary partnership that will bring together a range of activities for families with children and young people up to 19 years old, and up to 25 for young people with additional needs. They will offer health appointments, including seeing midwives and health visitors, social activities, support for parents, help for people with special educational needs, playgroups and youth clubs, involving multiple services and professionals working together in a collaborative way.

As a Family Hub Business Support Officer, you will work within a team responsible for the day to day running of the hubs ensuring they are welcoming friendly places equipped to service the needs of the families. You will be engaging with the local community and working closely with a number of voluntary sector groups.

We are looking for people who have:

- Experience of working in a front facing role with families and professionals
- Excellent verbal and written communication skills with the ability to communicate information in a clear, positive and professional way with families
- Excellent IT skills including the ability to use Microsoft Office (Word, Excel, Outlook) and databases to provide service delivery

We understand that our employees have commitments and interests outside work and encourage good work-life balance by offering a flexible and agile working environment. This is further supplemented by generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year, a flexitime scheme with up to 24 days per year, staff discounts, family and carer friendly policies and access to a career average pension scheme.

**Interviews will be held on week commencing 24 June 2024.**

To apply, please click on the link below. If you have a specific question or require further information regarding this post, please contact:
This post will require a DBS check - Enhanced children and adults workforce - no barred list check.

Please note we do not accept CVs.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

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