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Band 3 Dental Receptionist

7 months ago

Smith's Wood, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Solihull Special Care Dental Service (Community Services) provides dental care for people of all ages with additional needs (Special Care Dentistry).

A post has arisen for a Dental Receptionist to join our excellent dental team who are committed to providing a service of high quality dental care to the community we serve.

The base for this post will be at Smiths Wood Dental Clinic in the North of the Borough. You will also be required to travel to other Dental Clinics across the Borough of Solihull as and when required including travelling during the working day therefore, access to personal transport and the holder of full driving license is essential.

**Main duties, tasks & skills required**:
We operate a referral based service providing Special Care Dentistry to patients with additional needs who may have challenging behaviour and there can be barriers to understanding.

Please ensure that you research our Service and read the Job Description and person specification in full, before applying. If you do not have the essential criteria you will not be considered for this post.

This post is a permanent contract, part time (26 hours) and the required days of working are: Monday all day, Tuesday all day, Thursday all day and Friday AM only. NHS Agenda for Change Pay Band 3.

Informal discussions prior to interview are very welcome and highly encouraged; for further information please contact;
Nicki Williams

Principal Dental Nurse/Business Support Manager

Tel: 0121 424 5732 or 07980 869966

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Typing/Computer studies NVQ 3 level or equivalent
- 5 GCSE's or equivalent including English & maths

**Desirable**:

- Dental receptionist course certificates
- Previous Dental employment

**Experience**:
**Essential**:

- Experience of working in a Healthcare environment
- Experience of management of appointments and accurate handling of cash, receipts and banking procedures.
- Experience of Receptionist work
- Knowledge of I.T systems (Microsoft products)

**Desirable**:

- Experience of working in a dental environment and using a dental software package
- Knowledge of Carestream R4 computer system
- Knowledge of Excel

**Additional Criteria**:
**Essential**:

- Ability to travel between sites, to meet the needs of the service. Therefore it is essential that you hold a current driving licence and have access to a vehicle.
- Able to work effectively as part of a team
- To be friendly and approachable, Punctual, reliable, flexible
- Reliable
- Punctual

**Disclosure and Barring Service Check**: