Bookings Co-ordinator

4 weeks ago


Windsor, United Kingdom NHS Professionals Full time

**Job Title**: Bookings Co-ordinator

**Trust Location**: Berkshire Healthcare NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Berkshire Healthcare NHS Foundation Trust would love to hear from you

**About the Trust**

We’re a community and mental health trust, providing a wide range of services to people of all ages living in Berkshire. And to do this, we employ approximately 4,500 staff who operate from our many sites as well as out in people’s homes and in various community settings.

**What you’ll be responsible for**:

- Assist in the management of the appointment capacity of the service proactively and effectively.
- Receive, respond to, and record accurately all telephone calls relating to appointment bookings. Initiate action as appropriate, relaying messages accurately, ensuring that all calls receive prompt attention and complete confidentiality in an efficient and courteous way
- Assist in maintaining and developing a computerised database system (RIO).
- Offer support and guidance as necessary to medical records personnel attending the department and report any problems that may arise

The role will involve, but not be limited to you performing the above

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- Excellent organisational skills
- Knowledge of Microsoft Packages e.g. Outlook, Word, Excel, PowerPoint.
- Previous administrative experience.
- System knowledge of smartcard and RiO access.

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £12.45 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Windsor, SL4 3DP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: 64272



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