Gypsy Traveller Service Officer

6 months ago


Cardiff, United Kingdom Cardiff Council Full time

**About The Service**
The Gypsy Traveller Service forms part of the Supported Accommodation and Assessment Section and provides culturally appropriate accommodation, suitable to the needs of the Gypsy & Traveller Community. Through sites, site management deliver the following provisions:

- Dedicated housing management service
- Repairs and maintenance service
- Support Services

The service is currently implementing ambitious plans focusing on health, education and additional accommodation, creating an exciting opportunity for individuals to join the team as the service continues to grow in the future.

**About the job**
We are recruiting for a Gypsy & Traveller Service Officer to join our on site team.

The post holder will be responsible for providing a comprehensive and proactive tenancy management and support service.

The role incorporates a range of functions which include providing advice and support which meets the individual needs of the Gypsy & Traveller community who reside on local authority sites. Allocating vacant pitches and maintaining the Gypsy & Traveller sites waiting list. In addition, ensuring service users comply with the terms of their written agreements and meet their obligations in paying their weekly rent and ground maintenance fees.

We will offer you:

- A friendly and supportive working environment
- Regular support and relevant supervision to enable the post holder to carry out the role effectively
- Access to training for continued personal development
- An opportunity to deliver a service to the Gypsy & Traveller community which makes a difference to their lives and wellbeing

**What We Are Looking For From You**
We are looking for people with:

- Enthusiasm, motivation and positivity
- Resilience and the ability to respond positively under pressure
- Excellent communication and conflict resolution skills

**Additional information**
The post holder will be based on the local authority Gypsy & Traveller sites.

There is no opportunity for hybrid working.

A full and valid driving licence and access to own vehicle is an essential requirement of this role.

This vacancy is suitable for post share.
- **Application Guidance**:

- **Behavioural Competency Framework**

**Additional Information:

- **
- **Employee Charter**:

- **Recruitment of Ex-Offenders**:

- **Privacy Notice**

Job Reference: PEO02390



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