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Receptionist - Administration - Marie Curie

2 months ago

Glasgow, United Kingdom NHS Scotland Full time

**Title**:Receptionist

**Salary: AFC Band 2**

**Hours: 37.5**

**Contract Type: Permanent**

**Based: Marie Curie Glasgow Hospice**

**Closing date**: 21/05/23

**Interview date: TBC**

As a receptionist, you will play a key part in making sure that all visitors experience our friendly atmosphere from the moment they arrive. You will be the first point of contact that a visitor meets and will have the chance to present the hospice in the best light from the earliest opportunity.

A friendly and professional greeting is essential in making visitors feel comfortable and welcome when they arrive at our hospices. As a receptionist you will be providing just that.

You would be receiving phone calls, transferring the caller to the appropriate extension and taking messages as well as providing admin support. You will ensure confidentiality of patients, staff and visitors details at all times.

You may also spend time receiving donations and gifts at the hospice, dealing with them appropriately, occasionally booking transport, and ensuring the reception and surrounding areas are clean, tidy, and clear at all times.

**What we are looking for**:

- Significant Receptionist experience
- Experience within a customer service setting is desirable
- Ability to communicate with empathy and humility when dealing with visitors, patients and families
- Comprehensive knowledge of Microsoft Office

**What’s in it for you**:

- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme

Click here to view our full job description

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
- We reserve the right to close this vacancy early. Agencies need not apply._