Customer Service Advisor
3 weeks ago
**Customer Service Advisors**
**Maple Cross, Herts**
**£25,000 + Bonus + excellent Benefits**
**Hours Monday to Friday : 3 shifts : 8.30am - 5pm, 9am - 5.30pm, 9.30am - 6pm.**
Fabulous opportunity to join the busy Contact Centres teams of an established Global Car Finance Company. Role Responsibilities include:
Handling a high level of incoming customer calls and making outbound calls to customers relating their car finance agreement while maintaining a high standard of service
Logging details accurately onto the system and ensuring the database is up to date at all times
Working to KPIs and Company standards
Ensuring Compliance with all relevant legislation including Consumer Credit Act, Money Laundering, Data Protection, FCA and FLA Code of practice
Full training is given though customer service and PC experience is required.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£25,500.00 per year
**Benefits**:
- Free parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Rickmansworth: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Rickmansworth
Reference ID: ec2
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