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Service Advisor

4 months ago


Rickmansworth, United Kingdom Car Planet Full time

**Job Title**: Service Advisor (Aftersales) / Workshop Assistant

**Reporting to**: Workshop Controller

**Department**: Mechanical (Service Centre)

**The Role**

Car Planet, one of the UK’s fastest growing car retailers (500+ cars in stock) is looking for a talented Service Advisor to join the team. This role will have big scope for growth. If you are ambitious and have the drive to grow in your career, this might be the role for you

You will be handling aftersales issues and complaints along with managing the output of our technicians covering a variety of vehicles, and work including mechanical, diagnostic, servicing, tyres etc.

**Duties Include**:

- Assist with assigning job cards to our techinicians
- Managing stock control of vehicle parts for the workshop
- Input data into our system for parts/accessories purchased and returned
- Oversee workshop technicians in Workshop Controller's absence
- Ensure Health & Safety is being adhered to at all times

**Skills for this role**:

- Previous experience as a Workshop Assistant / Parts Advisor
- Vehicle drivers’ licence is essential
- Excellent communication and IT skills
- Effective team management skills
- Ideally have a formal qualification to NVQ level 2 in Vehicle Maintenance and Repair or equivalent

**Compensation Package**
- Basic up to £28k (depending on experience)

**Working Days**
- Week 1 - 5 days (Mon - Fri)
- Week 2 - 6 days (Mon - Sat)

**Working Hours**
- Monday to Friday: 08:30 - 18:00
- Saturday: 09:00 - 14:00

Pay: £23,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- RICKMANSWORTH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 01/05/2024