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Customer Service Representative

5 months ago


Rickmansworth, United Kingdom AR Hine Associates Limited Full time

**£25,000 + Bonus + excellent Benefits including 27 days holiday and bank holidays**

**Hours Monday to Friday : 3 shifts : 8.30am - 5pm, 9am - 5.30pm, 9.30am - 6pm.**

Fabulous opportunity to join the busy Contact Centre team of an established Global Car Finance Company**.**

**Role Responsibilities include**:
Handling a high level of incoming customer calls and making outbound calls to customers relating their car finance agreement while maintaining a high standard of service

Logging details accurately onto the system and ensuring the database is up to date at all times

Working to KPIs and Company standards

Ensuring Compliance with all relevant legislation including Consumer Credit Act, Money Laundering, Data Protection, FCA and FLA Code of practice

Full training is given though customer service and PC experience is required.

**Salary**: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Profit sharing

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Rickmansworth, WD3 9YS: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: ARH3822