Remote Customer Service

2 weeks ago


Glasgow, United Kingdom GreenLeaf Organics Full time

Are you a creative problem solver with a passion for delivering exceptional customer experiences? Are you looking for a remote work opportunity that allows you to go above and beyond traditional customer service? We are seeking dedicated individuals to join our team as Remote Customer Experience Specialists. In this unique role, you will have the chance to leave a lasting impression on our customers by providing personalized support and proactively enhancing their overall experience.

As a Remote Customer Experience Specialist, you will be at the forefront of our commitment to customer satisfaction. Your primary responsibility will be to ensure that every customer interaction exceeds expectations and creates a memorable experience. You will handle a wide range of inquiries, ranging from product assistance to order tracking, billing inquiries to technical support. Your goal will be to anticipate customer needs, address their concerns, and find innovative solutions that not only resolve their issues but also delight them.

In this role, we are looking for individuals who can think outside the box and find unique ways to solve customer problems. You will have the opportunity to be a creative problem solver, going beyond standard troubleshooting methods and exploring innovative approaches to deliver exceptional support. By utilizing your resourcefulness and ingenuity, you will not only resolve customer issues but also turn their experience into something truly remarkable.

Personalization will be a key aspect of this role. You will have the opportunity to build genuine connections with customers, treating each interaction as a chance to create a meaningful relationship. By tailoring your communication style and approach to each individual customer, you will show them that they are valued and understood. Your ability to empathize and connect with customers on a personal level will set us apart and foster customer loyalty.

As a Remote Customer Experience Specialist, you will be the voice of the customer within our organization. You will gather feedback, suggestions, and insights from customers and effectively communicate them to the relevant teams. Your role will involve being a customer advocate, ensuring that their voice is heard and their needs are met. By championing the customer's perspective, you will play a crucial role in driving improvements in our products, services, and processes.

Continuous improvement will be a fundamental part of your role. We encourage you to think critically about the customer experience and identify trends and patterns in customer inquiries. Your insights will be valuable in suggesting enhancements and streamlining processes to create a seamless customer journey. Your contributions will play a vital role in our ongoing efforts to provide a best-in-class customer experience.

In this role, we value knowledge sharing and collaboration. You will have the opportunity to work closely with cross-functional teams to explore new ideas, share insights, and contribute to the overall success of our customer experience initiatives. By fostering a collaborative environment, we aim to create an atmosphere of innovation and growth.



  • Glasgow, United Kingdom Dankybit. Full time

    We are a customer-first company seeking a highly motivated and enthusiastic individual to join our team as a Remote Customer Care Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction with our products and services. **Responsibilities**: - Address customer...


  • Glasgow, United Kingdom Search Consultancy Full time

    Customer Service/Sales Advisor Fully remote position **Salary**: £20,000 - uncapped commission! Do you have a passion for customer service and/or sales and want the opportunity to work from home for an established company? Duties and Responsibilities: - Processing quotes and orders - Answering inbound calls About You: - Must have 12 months continuous...


  • Glasgow, United Kingdom Anderson Knight Full time

    Anderson Knight are pleased to be recruiting for a Customer Service Advisor. Key Responsibilities: - Serve as the initial point of contact for valued members, providing exemplary customer service and guidance. - Collaborate with internal teams to swiftly address member issues and contribute to enhancing the overall customer journey. - Work closely with...


  • Glasgow, United Kingdom CCP Full time

    Are you a diligent and hardworking Customer Service Advisor? Do you want to work in the travel industry on a full time basis? This is a full time remote working opportunity with fixed shifts of 9am to 5:30pm Monday to Friday. There might be the odd occasion where you need to attend the office in Glasgow for meetings, training, and events. **Key...


  • Glasgow, United Kingdom Headway Recruitment Full time

    Customer Service Advisor - Role Fully Remote We are currently recruiting for our prestigious client - banking organisation for Customer Service Advisors to join their Administration Support Team for the whole of Customer Assist (hCY) and Customer Relations (hVM). Their goal is to be the Center of Excellence for all things complaints related. The role is...


  • Glasgow, United Kingdom CCA Recruitment Group Full time

    CCA Recruitment have a fantastic new opportunity for an experienced Customer Service Administrator to work with our client based in East Kilbride, we are looking for individuals who have experience working in a fast-paced environment and dealing with multiple customer enquiries. **Full time - 6 month contract, possibility going permanent** **36.5hrs per...


  • Glasgow, United Kingdom Coffee Service Group Full time

    **About us**: Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We...


  • Glasgow, United Kingdom The Paintworks Bodyshop Full time

    We are looking for an enthusiastic, highly motivated individual, to join our expanding bodyshop in Thornliebank. Duties will include: - Meeting and greeting customers. - Checking in customers and their vehicles. - Completing pre-repair check-in sheets with customers. - Checking courtesy cars in and out. - Incoming/Outgoing phone calls including regular...


  • Glasgow, United Kingdom The Paintworks Bodyshop Full time

    We are looking for an enthusiastic, highly motivated individual, to join our expanding bodyshop in Thornliebank. Duties will include: - Meeting and greeting customers. - Checking in customers and their vehicles. - Completing pre-repair check-in sheets with customers. - Checking courtesy cars in and out. - Incoming/Outgoing phone calls including regular...


  • Glasgow, United Kingdom The Paintworks Bodyshop Full time

    We are looking for an enthusiastic, highly motivated individual, to join our expanding bodyshop in Thornliebank. Duties will include: - Meeting and greeting customers. - Checking in customers and their vehicles. - Completing pre-repair check-in sheets with customers. - Checking courtesy cars in and out. - Incoming/Outgoing phone calls including regular...

  • Customer Service

    5 days ago


    Glasgow, United Kingdom Search Consultancy Full time

    Salary: £21k - £24k We're on the lookout for excellent, customer-obsessed and organised individuals to join our Client relations team. Our clients purpose is to transform financial services and create better outcomes for our advisers and their clients. It is this purpose that drives everything we do. Providing exceptional customer service is a key element...


  • Glasgow, United Kingdom Ofgem Full time

    Ofgem is driving renewable energy across Great Britain, creating an energy system fit for the future whilst ensuring customers are protected through this transition as we all drive towards net zero. As part of the Operational Delivery profession, you will be part of the team that are all playing their own role towards achieving this collective goal. The...


  • Glasgow, United Kingdom Oyster Consultants Full time

    **German Speaking Customer Service Advisor - Remote - £20,800** 3 weeks onsite training in Edinburgh **Operating hours Monday - Sunday - 5 days** **Shift pattern 8:00 AM to 9:00 PM Mon - Fri + 9:00 AM to 5:00 PM for Sat & Sun** **Summary of Primary Job Responsibilities**: - Responsible for supporting customers with product or order related calls -...


  • Glasgow, United Kingdom Brenntag Full time

    **Customer Service Advisor**: Our team in **Glasgow** currently has an opening for a **Customer Service Advisor** **YOUR ROLE & RESPONSIBILITIES**: Customer service advisor interacts with customers to process orders, provide information about Brenntag's products and services and answer questions or requests from customers. Description As Customer Service...


  • Glasgow, United Kingdom Search Consultancy Full time

    UK Customer Service advisor role The company You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscriptionservice and providing in-depth insights to their...


  • Glasgow, United Kingdom Switch Advisor Ltd Full time

    Are you passionate about providing exceptional service and resolving customer inquiries? Join our team as a Customer Service Executive and become a vital part of our commitment to delivering outstanding customer experiences. **Duties**: - Provide exceptional customer service to clients via various face to face channels - Answer customer inquiries and...


  • Glasgow, United Kingdom Discover You Travel Full time

    Are you passionate about helping others? We have an exciting opportunity for you to become a Remote Travel Specialist. This role allows you to combine your love for helping people with the freedom of working remotely. As a Remote Travel Specialist, you'll be part of the thriving tourism industry. You'll have the chance to: - Plan and customize...


  • Glasgow, United Kingdom Global Wave Innovations Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and timely...

  • Energy Manager

    2 weeks ago


    Glasgow, United Kingdom Hays Full time

    ```html ENERGY AND BMS CONTROLS MANAGER Mobile Across UK Overview: As an Energy and BMS Controls Manager, you will be responsible for developing bespoke BEMS solutions for each site in the portfolio and will work closely with colleagues in the Energy Team and Site FM's to ensure that the building and energy management system (BEMS) on each site delivers...

  • Customer Service Administrator

    Found in: Whatjobs ES C2 - 6 days ago


    Glasgow, United Kingdom TalentHawk Full time

    Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. Role Overview: As a Customer Service Administrator, you'll be the friendly face and voice representing our utilities client....