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Customer Experience Executive

4 months ago

Henley on Thames, United Kingdom Brixx Technologies Ltd Full time

**Customer Experience Executive**

We are seeking a Customer Experience Executive to develop our customer journey, support and service experience.

Brixx is a growing SAAS business aiming to make financial forecasting and business modelling accessible to businesses and entrepreneurs globally and this role would suit someone that is a customer-focused, commercially aware individual with an interest in software and finance.

**Required Experience**
- 1-3 years’ proven experience in a CX software customer support/technical support related role, with particular focus on the Customer journey
- Educated to A Level, or equivalent professional experience
- Experience working with both technical and commercial teams
- Highly computer literate, with a passion for technology
- Strong problem solving abilities

**Desirable Experience**
- Knowledge of financial software and/or accounting principles
- Knowledge of SAAS/B2B business models

, permanent

Location: Henley on Thames, Oxfordshire

**Salary**: Up to £25,000 dependent on experience

Work Authorisation: United Kingdom (required)

Only suitable applicants will be contacted.

**No agencies please.**

**Salary**: Up to £25,000.00 per year

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: One location