Current jobs related to Customer Experience Executive - StainesuponThames - Novuna
-
Customer Experience Executive
5 months ago
Staines-upon-Thames, United Kingdom Novuna Full timeDo you take pride in your attention to detail? Interested in how businesses finance their assets? Are you passionate about delivering great customer service? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Business Finance, we help companies realise their ambitions through flexible finance solutions. Our...
-
Customer Experience Executive
4 months ago
Staines-upon-Thames, United Kingdom Novuna Full timeDo you have a strong commitment to providing exceptional customer experiences? Do you have excellent interpersonal skills and the ability to multitask? Are you interested in a career within Asset Finance? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? Trading under the brands of Mitsubishi HC Capital UK in the UK...
-
Customer Experience Executive
4 months ago
Staines-upon-Thames, United Kingdom Novuna Full timeDo you enjoy delivering exceptional customer experiences? Are you interested in finding out how businesses finance their assets? Are you a natural collaborator and the ultimate team player? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Business Finance, we help companies realise their ambitions through...
-
Customer Service Executive
5 months ago
Staines-upon-Thames, United Kingdom Uxbridge Employment Agency Full time**Customer Service Executive** **(hybrid working pattern, 3 days office based, 2 days home based)** **Staines upon Thames** **Salary: £30,000 - £35,000** We are seeking a motivated, experienced and customer-focused individual to join our international client, within their friendly and skilled Customer Service team. If you thrive on supporting...
-
Customer Experience Advisor
5 months ago
Staines-upon-Thames, United Kingdom OSS Full timeOur client is a leading flooring specialist who deliver incredible service for anybody and any budget. The secret to their success is their people. They are a family where everyone matters, they all work as a team and they try to do the right thing, they are always on the lookout for ways to be better. Due to continued growth, they are looking to expand...
-
Customer Experience Advisor
5 months ago
Staines-upon-Thames, United Kingdom OSS Full timeOur client is a leading flooring specialist who deliver incredible service for anybody and any budget. The secret to their success is their people. They are a family where everyone matters, they all work as a team and they try to do the right thing, they are always on the lookout for ways to be better. Due to continued growth, they are looking to expand...
-
Customer Experience Advisor
1 month ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Staines, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Experience Advisor
1 month ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Staines, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Experience Manager
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeJob Title: Contract Customer Experience LeaderRed Sky Personnel Ltd is seeking an experienced leader to drive customer experience excellence in a dynamic retail environment.Key Responsibilities:Team Leadership: Foster a positive work environment and inspire team members to deliver exceptional customer experiences.Operational Management: Oversee daily store...
-
Customer Experience Manager
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
4 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeCustomer Service Leader Job DescriptionRed Sky Personnel Ltd is seeking an experienced Customer Service Leader to inspire and motivate a team to deliver exceptional customer experiences and achieve sales targets.Key Responsibilities:Lead by Example: Foster a positive work environment and motivate team members to reach their full potential.Operational...
-
Customer Experience Manager
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Red Sky Personnel Ltd Full timeKey Responsibilities:Lead by Example: Foster a positive work environment and inspire team members to deliver exceptional customer experiences.Operational Oversight: Ensure smooth daily operations and effective management of the team.Coaching and Development: Develop team members to reach their full potential and achieve sales targets.Sales and Profit...
-
Senior Solution Sales Executive
1 week ago
Staines-upon-Thames, Surrey, United Kingdom https:jobs-redefined.cositemap Full timeUnlock Customer Success with ServiceNowAt ServiceNow, we're revolutionizing the way businesses work. As a Senior Solution Sales Executive - Customer Workflows, you'll be at the forefront of driving growth and innovation in our rapidly expanding Customer Workflows focus area.With a strong understanding of customer engagement and operations, you'll develop and...
-
Senior Solution Sales Executive
4 days ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeJob DescriptionAs a key member of our Solution Sales team, you will play a pivotal role in driving our future success. Our Customer Workflows focus area is rapidly growing, and we are seeking a seasoned professional to lead the charge. You will have the opportunity to drive business growth, collaborate with our executive team, and support our sales...
Customer Experience Executive
5 months ago
Do you enjoy delivering exceptional customer experiences? Are you interested in finding out how businesses finance their assets? Are you a natural collaborator and the ultimate team player?
If your answer is 'yes' to all of these, keep reading.
Want to know a little about us?
At Novuna Business Finance, we help companies realise their ambitions through flexible finance solutions. Our business customers are incredibly diverse, and our commitment to sustainability means we have a special interest in supporting companies that are building a better tomorrow.
We're proud to be a **Top 50 Inclusive employer**, and we're number 15 in **Glassdoor's Top 50 Employer** list.
What does the role involve?
As a Customer Experience Executive, you will join us in delivering a market leading customer experience. You will use your excellent communication skills to resolve things fairly and appropriately, according to the customer's circumstances. You will build relationships with key stakeholders and collaborate with the wider team to help drive forward improvements, whilst continuing to uphold and deliver a fantastic customer journey. You will be working as part of a friendly and supportive team, using your knowledge and skills to delight customers whilst helping with a wide variety of queries and requests.
Attendance of the Staines office will be required for the first 3 months to ensure for robust training and to allow you to get to grips with the ethos of Novuna and how we work. Following initial training, the role will then adapt a hybrid approach with a minimum of 3 days per week in the office.
**Some of your key duties will include**:
- Work collaboratively with the team to ensure fair customer outcomes
- Provide complete transactional tasks accurately and within required timeframes
- Ensure system data and client information is accurately maintained, and work closely with colleagues to deliver a seamless service
What are we looking for?
We are looking for an enthusiastic individual to join the team with a willingness and desire to learn. You are a customer experience pioneer, and therefore being a good listener and communicator comes naturally to you. You are committed to ensuring our customers receive an excellent level of service at all times and adopt a positive can-do attitude.
Also, we're looking for the following:
- Friendly and professional telephone manner, with the ability to listen and advise
- Excellent written and verbal communication skills
- IT literate and comfortable learning new systems and processes
- Ability to work on your own initiative in addition to being a key team player
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a **chance to make a difference, opportunities to learn, and time to shine**.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
- Flexible hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.
