E-commerce and Customer Service Exec

3 weeks ago


StratforduponAvon, United Kingdom Holdsworth Personnel Full time

**Job description**

Job Role

We are looking for an e-commerce and customer services executive to join our busy team. Requirements
- The ability to manage customer enquiries and convert them into sales
- Manage and optimise e-commerce platforms including website and marketplace accounts
- Create and manage social media advertising
- Answering customer questions and resolving problems.
- Develop an understanding of our market and our competitors.
- The ability to develop a good knowledge of our products and services.
- Answer customer enquiries regarding product specifications and pricing.
- Deliver excellent customer service.

**Salary**: Up to £30,000 per year depending on experience

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Ability to commute - transport required, rural location

**Job Types**: Full-time, Permanent

**Salary**: Up to £30,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)

Ability to Commute:

- Stratford-upon-Avon, Warwickshire (required)

Ability to Relocate:

- Stratford-upon-Avon, Warwickshire: Relocate before starting work (required)

Work Location: In person



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