Retail E-commerce Assistant

6 months ago


StratforduponAvon, United Kingdom Gemini Woman Full time

**About Us**

Gemini is a fabulous British retailer with 38 years of experience of bringing joy to our customers around the world. We love style and we're extremely proud of our passion for unique brands, great prints, and fantastic quality. While the gorgeous clothing and excellent customer service make us such a hit with customers, behind the scenes it's the drive and passion of our people that makes Gemini such an exciting place to be.

**The Role**

We are currently on the lookout for a Retail E-commerce Assistant to join our dedicated online team. This is a fantastic opportunity for someone looking for a career in the fashion industry - across a variety of area's with the e-commerce process and customer journey whilst growing with an exciting, fast-paced and developing company.

This is a varied role which should keep you constantly engaged. You'll be involved with key areas of the online business, across stock, customer service, and dispatch.

You'll also be involved in our stock process, from checking off deliveries to implementing stockroom plans, you’ll quickly learn about the product lifecycle and the importance of sticking to deadlines.

**The Ideal Person**
- Top class English language, writing & communication skills
- A charming telephone manner
- Experience and enthusiasm for generating phone sales
- Competence using Microsoft Outlook & Excel
- Previous experience in a customer facing environment
- Attention to detail & accuracy
- Ability to switch between disciplines and change focus based on business needs
- A love of fashion
- A genuine desire to help and interact with our customers
- A positive can-do attitude

If this sounds like you, we can't wait to hear from you

We are looking to recruit for a full or part time role, with weekend work.

**Job Types**: Part-time, Permanent

**Salary**: £8.00-£12.00 per hour

Expected hours: 12 - 18 per week

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- customer service: 1 year (preferred)
- stockroom: 1 year (preferred)

Work Location: In person



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