Benefits & Housing Needs Assistant

3 months ago

London, United Kingdom Fox Morris Group Full time

**Benefits & Housing Needs Assistant - Hackney Council**

**3 - 6+ Month Ongoing Contract**

**Rate - Negotiable - Please send your CV with the rate of pay you require**

**Desirable**
- Previous experience of working within at least one of the following disciplines:

- Homeless assessments and reviews; Homeless prevention and housing advice; Temporary Accommodation management, maintenance, Housing Supply and procurement; o Lettings and the Housing Register; o Housing Benefit and Council Tax Reduction schemes;
**Essentials**:

- Excellent working knowledge of the full range of welfare provision, benefits and localised schemes that are applicable to customers and to work with them to identify the benefits and welfare support they are entitled to.
- Excellent organisational skills and the ability to work as part of a team as well as on own initiative, including prioritising of own workload to meet required deadlines.
- You will have good communication skills, both written and oral along with good numeracy skills.
- You will have excellent ability to communicate with customers and colleagues.
- Experience of using spreadsheets and ability to adapt to changing ICT requirements.

**Job Role**:

- We are looking for a benefits assistant to To provide admin support in the administration of Housing Benefit, Council Tax Reduction, and Discretionary Hardship Payments schemes.
- To deal with all enquiries and referrals for discretionary awards, budgeting, money management and access to welfare benefits providing advice and information, where relevant in a professional and courteous way.
- Recognising the root causes of problems, which need addressing, and participating in appropriate remedial action. Agreeing action plans with the client, and follow up where necessary.

**If you are interested, please send across an up-to-date CV and outline your availability/notice period/rate you are seeking and confirm you would like to be represented by Fox Morris Group for this position.**

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

**IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.**

**Please note: We do not hold CV’s on file without first speaking with you.**

**Job Type**: Temporary contract
Contract length: 3-6 months

Pay: From £15.15 per hour

**Experience**:

- Benefits administration: 1 year (required)
- Council: 1 year (required)

Work Location: In person

Reference ID: B&HNA

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