Logistics Administrator

3 weeks ago


Loughborough, United Kingdom Reflex Vehicle Hire Limited Full time

Reflex Vehicle Hire Ltd are one of the UK’s fastest growing, Top 1000 Companies to inspire Britain and Europe. With a fleet of over 5,700 vehicles and 85 plus employees operating from a 4-acre base at Loughborough, just a few minutes from the town center and 15 minutes’ walk from the train station.

Our Duty of Care package sets us apart from other rental companies. We are the only rental business to hold the FTA Van Excellence Accreditation.

**Role and Responsibilities**:

- To assist the Logistics manager plan and coordinate the organisations transports operations, ensuring efficient running of the delivery and collections
- Ensure departure/arrival schedules are communicated to the clients pre-delivery or collection
- Liaise with the driver workforce as and when required
- Providing exceptional customer service
- Build strong customer relationships
- Resolve any customer issues
- General administrative duties
- Diarise day to day entries of on hires/off hires and deliveries/collections
- Booking out vehicles
- Arranging vehicle exchanges with customers
- Liaise with different departments to ensure the vehicle is prepared and to the correct specification for hire
- Answering incoming telephone calls

**Skills and experience required to become Logistics Administrator**:

- The ability to prioritise your workload efficiently and complete work to a high standard within a strict deadline
- Good eye for detail
- Strong interpersonal and customer service skills
- Ability to work under pressure
- Good team player
- Excellent IT Skills
- Excellent communication skills - written and verbal
- A confident and flexible attitude
- Excellent administrative and organisational skills
- Previous experience in a hire company is an advantage but not essential

If you have administrative experience, in a high pressure environment, we can help you develop your career.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- Sick pay
- Wellness programmes

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Loughborough, LE11 5TR: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Logistics: 1 year (preferred)



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